Retail Sales Associate

1 week ago

Petaling Jaya, Malaysia Eko Life MY Full time

Are you ready to embark on an electrifying journey with Eko Life, the heartbeat of e-mobility in Singapore, Malaysia, and soon, Indonesia?

**About Us**:
At Eko Life, we don't just move with technology, we ride the wave We're not your average company; we're a tech-savvy bunch that's passionate about transforming the way people move. From e-bikes to e-scooters and even e-wheelchairs, we've got the e-mobility game on lock.

As a Retail Sales Associate, you will represent our company and products, educate customers about our electric mobility solutions, and help them find the perfect products. Expect a fun and challenging role where you'll interact with diverse customers, introduce our products, and show how they can enhance their lives.

**Key Responsibilities**:
Customer Service:

- Greet customers with a friendly and approachable demeanor.
- Assist customers in finding products, providing information, and offering recommendations.
- Address customer inquiries, concerns, and complaints in a professional and timely manner.
- Prompt-following up with potential customers from online leads, via various communication channels

Sales:

- Actively engage with customers to understand their preferences and needs.
- Utilize product knowledge to recommend, cross-sell and upsell products and complementary products to enhance the customer's shopping experience.
- Meet or exceed sales targets and contribute to the overall revenue goals of the store.

Product Knowledge:

- Stay informed about product features, specifications, and benefits.
- Stay updated on promotions, discounts, and sales events to effectively communicate them to customers.

Merchandising:

- Ensure products are properly displayed and stocked on shelves.
- Maintain a clean and organized sales floor to enhance the shopping experience.

Team Collaboration:

- Work collaboratively with team members to achieve store goals.
- Communicate effectively with colleagues and management to address issues and share insights.
- Collect customer feedback to pinpoint areas for improvement in products and sales processes, providing valuable insights to sales leaders for future enhancements.

**Requirements**:

- Proven experience in achieving high sales track record
- KPI Driven and hungry for growth
- Resilient and Adapt well to fast-changing environments
- Great listening and communication skills

**Benefits**:

- EPF & SOCSO & EIS provided
- Training Provided
- Professional development

**Job Types**: Full-time, Fresh graduate

Pay: RM2,000.00 - RM2,500.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Retail: 1 year (preferred)

**Language**:

- English (required)
- Mandarin (preferred)
- Bahasa (preferred)

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