Customer Service Professional
2 weeks ago
Role: Customer Service Specialist (Indo)
Job Scope
- Answer inbound calls related to customer inquiries or complaints regarding Prepaid Services.
- Cross-sell services, for example, convincing prepaid customers to upgrade to a post-paid plan.
Salary Package
- Basic Salary: RM 2,500 (Local)
- RNR Allowance: Based on performance RM 500 based on KPI performance
Shifts
- Morning Shifts (AM):*
- 8:00 AM - 5:00 PM
- 9:00 AM - 6:00 PM
- 10:00 AM - 7:00 PM
- 11:00 AM - 8:00 PM
- 12:00 PM - 9:00 PM
- PM Shifts:*
- 1:00 PM - 10:00 PM
- 2:00 PM - 11:00 PM
- 3:00 PM - 12:00 AM
Important Notes
- able to arrange transportation.
- Rotational Shift Schedule: Monday to Sunday (2 days off per week).
- Start Date: Must be able to start immediately
**Job Types**: Full-time, Contract
Pay: Up to RM3,000.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
- Vision insurance
Schedule:
- Afternoon shift
- Early shift
- Evening shift
- Rotational shift
- Weekend jobs
Supplemental Pay:
- Attendance bonus
- Performance bonus
**Language**:
- Indonesian (preferred)
- English (preferred)
Work Location: In person
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