Customer Service Professional

2 weeks ago


Kuala Lumpur, Malaysia SRG Asia Pacific Sdn. Bhd. Full time

Role: Customer Service Specialist (Indo)

Job Scope
- Answer inbound calls related to customer inquiries or complaints regarding Prepaid Services.
- Cross-sell services, for example, convincing prepaid customers to upgrade to a post-paid plan.

Salary Package
- Basic Salary: RM 2,500 (Local)
- RNR Allowance: Based on performance RM 500 based on KPI performance

Shifts
- Morning Shifts (AM):*
- 8:00 AM - 5:00 PM
- 9:00 AM - 6:00 PM
- 10:00 AM - 7:00 PM
- 11:00 AM - 8:00 PM
- 12:00 PM - 9:00 PM
- PM Shifts:*
- 1:00 PM - 10:00 PM
- 2:00 PM - 11:00 PM
- 3:00 PM - 12:00 AM

Important Notes
- able to arrange transportation.
- Rotational Shift Schedule: Monday to Sunday (2 days off per week).
- Start Date: Must be able to start immediately

**Job Types**: Full-time, Contract

Pay: Up to RM3,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
- Vision insurance

Schedule:

- Afternoon shift
- Early shift
- Evening shift
- Rotational shift
- Weekend jobs

Supplemental Pay:

- Attendance bonus
- Performance bonus

**Language**:

- Indonesian (preferred)
- English (preferred)

Work Location: In person



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