Customer Services

Serve as the primary point of contact for assigned customers. - Receive and process customer orders and scheduling requests. - Communicate shipment status updates, delays, and exceptions proactively. - Accurately input and update orders in internal systems (e.g., TMS/WMS). - Track incoming and outgoing loads to ensure timely transloading. - Prepare shipping...

Attend customer daily needs of servicing/repairing of vehicles. - Prepare parts and service labor quotation to customer confirmation and generating repair order. - Promote service and parts sales. - Communicated estimate completion time, regular updates and follow through on each customer vehicle. - Coordinate with foreman on work progress status and inform...

We need a customer service personnel that help to entertain and handle all the related jobs from the customer request. We need the personnel is a fast learner, fast response to all the message & request from the customer, responsibility and good recorder. Besides, the personnel might need to support for some sorting/ on site observation when there is...

Attend to customer’s enquiries / request and feedback to ensure customer’s KPI are met. - Updating necessary information in our integrated logistics system. - Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. - Work out with customer and warehouse personnel on stock discrepancies issues and other issue...

**Responsible**: - Ensure quotations are valid and up-to-date and understand the service requirements from the customers. - Verification of the completeness and accuracy of all forwarding documents. - Proactive engagement with existing customer for closure of new business by making follow up calls and preparing quotations with competitive rates. -...

Job Responsibilities: - Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services - Handle and resolve customer’s complaint and issues. - Ensure all deliveries and collection are being monitored and well coordinated. - Communicate and coordinate with internal department - Record...

**Responsibilities**: - Coordinating with internal teams (operations, warehouse, billing, etc.) to resolve issues. - Tracking shipments and updating customers on status. - Managing complaints and ensuring customer satisfaction. - Preparing and maintaining reports, records, and documentation. **Job Requirements**: - Have 1-3 years of experience in customer...

**Infinity Logistics & Transport Sdn Bhd** are a **leading logistics provider** in Malaysia with a strong presence across **Southeast Asia and 15+ countries**. Our services include **Flexitank Solutions, Freight Forwarding, Land Transport, Logistics Centers, and 4PL services**. **Why Join Us?** Top 5 Global Flexitank Producer Largest Malaysia-Thailand...

To Serve, to market develop, to research for the service industry **Job Types**: Full-time, Permanent, Internship Contract length: 12 months Pay: RM1,766.85 - RM8,000.00 per month **Benefits**: - Opportunities for promotion - Professional development **Experience**: - customer service: 1 year (preferred) **Language**: - english, mandarin...

Follow up with clients queries Indoor customer service Build good customer rapport We are an established hardware trading company based in Pulau Indah with sustainable growth SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent