Customer Service Sales Representative
13 hours ago
**Job Details**
- 12-month contract (Renewable)
- Location: The Pinnacle Sunway, Subang Jaya, Selangor, Malaysia
- Working Arrangement: 5 days a week, On-site
- Working Hours: MY Time (9:00 AM - 6:00 PM), Monday to Friday
**About the Company**
**Key Responsibilities**
- Customer Support _
- Serve as a key contact for advertisers and agencies, providing consultative assistance.
- Troubleshoot and resolve complex issues with a focus on customer satisfaction.
- Advertiser Engagement_
- Research advertiser needs and offer best practice recommendations.
- Educate clients on platform features.
- Handle inbound and outbound calls, offering solutions and optimization advice.
- Sales and Revenue Growth_
- Promote advertising solutions aligned with platform processes and policies.
- Deliver consistent, targeted messaging focused on single-offering campaigns.
- Identify high-value leads and encourage increased ad investment.
**Qualifications**
- Background or strong interest in customer service, sales, retention, or marketing.
- Good understanding of social media platforms and features
- Excellent proficiency in English
- Minimum qualification: college diploma/degree in any field.
**Perks & Benefits**
- Competitive salary package
- Comprehensive medical coverage
**Job Type**: Contract
Contract length: 12 months
Pay: RM2,600.00 - RM3,600.00 per month
**Benefits**:
- Health insurance
- Professional development
**Education**:
- Bachelor's (preferred)
**Experience**:
- Sales: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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