Reservation Agent

Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room locations, types of rooms...

Ensure reservation department and Front office staff are constantly aware of availability states open - Fully knowledgeable about hotel guest rooms, rates, promotions, amenities, program, hotel facilities and services - Answers guest inquiries pertaining to hotel services, registration of guest, dining, entertainment and travel directions - Manage system...

**Job Purpose** Responsible for handling day-to-day booking operations and reservations for customers, ensuring accurate bookings and timely processing of reservations, maintaining excellent customer service, and providing support to clients and internal teams. **Primary duties and responsibilities** - Perform reservation requests and bookings accurately...

**Position Summary**: The role of a Reservation Assistant is to reply and respond to guests’ enquiries either through phone calls or electronic mail pertaining to products & services, admission, or accommodation and to handle bookings/reservation. This role is to ensure that every enquiry is attended with courteous and professional as well as the...

**Job description** **JOB DESCRIPTION** 1. Responds to reservation requests from guests, travel agents, and referral networks made through various communication platforms. 2. Ensures that reservation hotlines are attended to at all times to meet daily business needs. He / She is responsible for creating, updating, and maintaining reservation records...