Underwriting Assistant

2 weeks ago

Kuala Lumpur, Malaysia Allianz Full time

Allianz Services is part of Allianz Group, one of the world's leading insurers and asset managers and has succeeded in becoming one individual business segment by combining various businesses from different parent companies. Allianz Services is running service delivery operations in Romania, India, Mauritius and Morocco as well as is operating Consulting hubs in Germany, USA, Italy, France and Singapore with almost 6000 colleagues globally.
**Objectives**:
The Motor Underwriting Assistant will be essential in serving as the main point of contact for all intermediaries, ensuring efficient management and processing of motor insurance-related tasks. The incumbent will be responsible for handling new motor quotations, underwriting referrals, ensuring motor placements are in order, driving motor renewals, and handling all motor-related inquiries from intermediaries.
**Key Performance Indicators**:

- Timely and accurate handling of motor quotations and underwriting referrals.
- High customer satisfaction and positive feedback from intermediaries.
- Achieve the planned GWP, loss ratio and renewal ratio.
- Handle all motor related enquiries.
- Efficient and effective motor new business and renewal processes.
- Compliance with underwriting guidelines, company policies and regulatory standards.

**Key Responsibilities**:

- Serve as the primary contact for intermediaries, fostering strong, professional relationships and ensuring effective communication.
- Manage and process new motor insurance quotations, ensuring accuracy and adherence to underwriting guidelines.
- Handle underwriting referrals, assessing risks and coordinating with underwriters to facilitate decision-making.
- Ensure that all motor insurance placements are completed accurately and in compliance with company standards.
- Drive the motor renewal process, ensuring timely and smooth renewals and maintaining high levels of customer satisfaction.
- Address all motor-related inquiries from intermediaries promptly and effectively, providing comprehensive support and solutions.
- Collaborate with internal teams to ensure alignment and efficiency in motor underwriting processes.

**Requirements**:

- Minimum of 1 - 3 years of experience in motor insurance or a related field.
- Strong knowledge of motor insurance products and underwriting processes.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with intermediaries and internal teams.
- High attention to detail and strong organizational skills to manage multiple tasks efficiently.
- Certification in Basic Insurance Concepts and Principles (BCP), Personal General Insurance (PGI), and Commercial General Insurance (ComGl) with the Singapore College of Insurance, is a plus.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
Great to have you on board. Let's care for tomorrow.

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