Representative Iii, Inside Sales

**About the Role**:
**Grade Level (for internal use)**: 09
**Job Description**:
Key Responsibilities
**Account Management**:

- Build and maintain strong, long-lasting relationships with clients.
- Serve as the primary point of contact for client inquiries, ensuring prompt and effective responses.
- Understand clients’ business needs to provide tailored solutions and upsell opportunities.

**Sales Growth**:

- Proactively identify and pursue new sales opportunities within the assigned territory or customer base.
- Develop and execute strategic plans to meet or exceed sales targets.

**Client Retention**:

- Ensure a high level of client satisfaction through regular communication and follow-ups.
- Resolve customer issues effectively to maintain long-term partnerships.

**Cross-Functional Collaboration**:

- Work with marketing, customer service, and product teams to align sales strategies with business objectives.
- Provide feedback to internal teams to improve products, services, and processes.

**Reporting and Analysis**:

- Maintain accurate records of all client interactions and sales activities in Salesforce
- Prepare sales reports, forecasts, and performance analyses for management.

**Qualifications**:

- Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
- 2-4 years of experience in inside sales, account management, or a similar role.
- Proven track record of meeting or exceeding sales targets.
- Strong communication, negotiation, and interpersonal skills.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office Suite.
- Ability to work independently while collaborating effectively with a team.
- Excellent time management and organizational skills.

Preferred Skills
- Experience in [specific industry, e.g., technology, healthcare, etc.].
- Familiarity with virtual meeting tools such as Zoom, Microsoft Teams, etc.
- Ability to analyze market trends and provide strategic insights.

Why Join Us?
- Competitive salary with performance-based incentives.
- Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
- Opportunities for professional growth and development.
- Collaborative and supportive work environment.

Equal Opportunity Employer
We value diversity and are committed to creating an inclusive environment for all employees.
About S&P Global Commodity Insights
At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value.
We’re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights’ coverage includes oil and gas, power, chemicals, metals, agriculture and shipping.
S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.
What’s In It For You?
**Our Purpose**:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People**:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
**Our Values**:
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

**Benefits**:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
**Our benefits include**:
**Health & Wellness**: Health care coverage designed for the mind and body.
**Flexible Downtime**: Generous time off helps keep you energized for your time on.
**Continuous Learning**: Access a we