Clinic Admin

5 days ago


Ipoh, Malaysia Nivar Healthcare Sdn. Bhd. (Klinik Mediwell 18 Jam) Full time

Job Title : “Clinic Administrator”

The Clinic Administrator is responsible for overseeing the daily operations of a medical clinic, ensuring smooth workflow, efficient patient care, and compliance with healthcare regulations. This role involves administrative, financial, and personnel management to support the clinic's efficiency and growth.

Key Responsibilities:
1. Administrative & Operational Management

~ Oversee clinic operations, ensuring smooth and efficient daily activities.

~ Implement and maintain clinic policies, procedures, and compliance with healthcare regulations.

~ Manage inventory, including medical supplies and office equipment.

~ Ensure proper scheduling of patient appointments and staff shifts.

2. Financial & Billing Management

~ Monitor clinic budgets, expenses, and financial records.

~ Oversee billing, invoicing, and insurance claims processing.

~ Ensure accurate record-keeping and compliance with financial policies.

3. Human Resources & Staff Supervision

~ Recruit, train, and manage clinic staff, including receptionists, nurses, and support staff.

~ Conduct performance evaluations and provide training as needed.

~ Ensure staff adhere to medical ethics, confidentiality policies, and safety regulations.

4. Patient Relations & Customer Service

~ Ensure a high standard of patient care and satisfaction.

~ Address patient inquiries, complaints, and feedback professionally.

~ Maintain confidentiality and ensure proper handling of medical records.

5. Compliance & Quality Assurance

~ Ensure the clinic meets all health and safety regulations.

~ Keep up to date with industry standards, accreditation requirements, and legal policies.

~ Conduct regular audits to maintain service quality.

Pay: RM2,200.00 - RM2,800.00 per month

**Benefits**:

- Cell phone reimbursement
- Professional development

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay
- Yearly bonus

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- Clinic administrator: 1 year (required)

Work Location: In person


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