Restaurant Supervisor

4 days ago

Sungai Petani, Malaysia AYAM GEPUK (M) SDN. BHD. Full time

**PAK GEMBUS** Restaurant is a fast-growing brand with over 60 OUTLETS across Kuala Lumpur, Negeri Sembilan, Kedah, Selangor, Kelantan, Melaka, Perak, Johor, and Penang—and we’re just getting started

With ambitious plans for further expansion, we’re on a mission to bring our unique flavors to even more locations. At the heart of our journey is a deep commitment to nurturing talent and providing exciting career growth opportunities for our team members, as we build a dynamic future together.
- Join us as we expand and create success stories along the way_

**Job description Responsibilities: Supervisor**
- Report to the Outlet Manager/District Manager on operational issues, ensuring consistency in operations, product delivery, and customer service.
- Ensure the restaurant is fully prepared, stocked, and ready for service.
- Provide prompt, courteous customer service, maintaining high food and beverage quality standards.
- Train the team on menu knowledge, presentation, and ensure adequate staffing for smooth operations.
- Address and resolve customer complaints professionally and efficiently.
- Oversee daily operations, supporting and guiding the outlet team while ensuring a clean and welcoming environment.
- Monitor team attendance, conduct staff training, and ensure compliance with company policies.
- Analyze sales data, maximize sales opportunities, and meet targets.
- Prepare and submit daily reports on staff, sales, inventory, and any operational issues.
- Perform end-of-day procedures and other tasks as assigned by management.

Pay: Up to RM2,300.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift

Supplemental Pay:

- Attendance bonus
- Overtime pay
- Yearly bonus

Work Location: In person

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