Customer Service Manager

We need a customer service personnel that help to entertain and handle all the related jobs from the customer request. We need the personnel is a fast learner, fast response to all the message & request from the customer, responsibility and good recorder.Besides, the personnel might need to support for some sorting/ on site observation when there is needed....

We need a customer service personnel that help to entertain and handle all the related jobs from the customer request. We need the personnel is a fast learner, fast response to all the message & request from the customer, responsibility and good recorder. Besides, the personnel might need to support for some sorting/ on site observation when there is...

JOB VACANCY POSITION - CUSTOMER SERVICE MANAGER LOCATION -BAYU TINGGI, KLANG SALARY - RM 5000-6000 **Responsibilities**: Responsible as the Team Leader in leading & managing customer service team in executing the company’s revenue milestones. Ensure each shipment generates the maximum contribution to the company by keeping constant focus on meeting the...

Key ResponsibilitiesLead and supervise the customer service and operations support team.Manage daily transportation arrangements and ensure timely job execution.Handle customer inquiries, feedback, and complaints professionally.Coordinate with internal departments (planning, warehouse, finance) to ensure smooth operations.Monitor job status, performance...

Responsibilities• Support the manager in driving the team toward meeting company goals and KPIs.• Lead and supervise the customer service team in daily shipment operations, ensuring smooth and efficient workflow.• Manage escalated cases and provide prompt, effective solutions to service issues.• Ensure full compliance with SOPs, operational accuracy,...

ResponsibilitiesSupport the Customer Service Manager in overseeing daily client service operations.Handle customer inquiries, service issues, and shipment updates in a timely and professional manner.Coordinate with internal departments such as operations, sales, and customs to ensure service quality and delivery timelines.Build and maintain strong...

Role Description This is a full-time on-site role based in Bandar Klang for a Customer Service personnel. The employee will be responsible for assisting with customer inquiries, issuing bookings & other customer related documents. The employee will also be responsible for liaising internally with various departments ( Operations, Sales, Documentations ) to...

**Responsibilities**: - Manage large amounts of incoming chat/message from customers. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationship and trust with customer accounts through open and interactive communication. - Provide accurate, valid, and complete information by using the right methods/tools. - Handle...

Respond to guest inquiries, concerns, and complaints promptly and professionally. - Provide information to guests about the resort, its amenities, and nearby attention. - Assist guests with making reservations for activities and events. - Serve as liaison between the customer and other departments, such as housekeeping and maintenance, to ensure that...

Key Responsibilities:· Customer Interaction: Greet all incoming calls professionally and answer a timely manner.· Order Management: Process and key in all orders using the Customer Service and Traffic Control system efficiently.· Dispatch Coordination: Arrange pick-up orders and coordinate with relevant couriers for timely dispatch.· Shipment Reception:...