Indoor Sales Executive

5 days ago

Johor Bahru, Malaysia JJ-Lapp (M) Sdn Bhd Full time

**Position Summary**

The role is responsible to achieve the sales and income targets by identifying own sales pipeline and qualifying opportunities for the range of products sold and assigned by the Company.

**Key Responsibilities**
- Proactively contact assigned customers and develop sales opportunities for existing and new products.
- Monitor individual customers’ on-going sales.
- Answer product/service-related questions as appropriate and initiate orders in accordance with established procedures.
- Establish good rapport with the various stakeholders and maintain healthy customer relations via CRM & provide efficient and effective service/support in accordance to the service standards set so as to maintain the customers’ confidence in the reputation of the products offered by the Company.
- Prepare product costing & to work out quotations for customers.
- Attend to customers’ complaints and enquiries with professionalism & integrity.
- Submit periodic sales report & activities plan with the most updated order closing date, & report problems encountered on a regular basis.
- Gather market information, where possible, so as to keep the Company updated on competitors’ movements & the Company’s position in the market.
- Be conscious and receptive to customers’ needs, market trend and new products launched by competitors.
- Maintain a high level of cooperation and teamwork within the indoor sales team.
- Work with the Marketing Executive on sales plans and product seminars from time to time.
- Responsible to comply with the Group’s Environment, Health and Safety (EHS) policies and safe work procedures.

**Qualifications**
- Diploma in Business Administration or equivalent.
- Minimum 1 year relevant working experience. Experience in telesales is essential.
- Good negotiation and convincing skills.
- Good command of English, Bahasa Malaysia, and Mandarin to ensure efficient communication with mandarin proficient customers.
- Computer literate and proficient in Microsoft Office (Word, Excel, Powerpoint)

JJ-LAPP offers a great working environment and career progression. If you are proactive, driven and enjoy a strategic role, this is the role for you.

Pay: RM3,000.00 - RM4,500.00 per month

**Benefits**:

- Additional leave
- Flexible schedule
- Maternity leave
- Opportunities for promotion
- Professional development
- Work from home

Schedule:

- Monday to Friday

Supplemental Pay:

- 13th month salary
- Commission pay
- Performance bonus

Application Question(s):

- How many years of experience you have in Indoor Sales?
- Are you proficient in Mandarin? This skill is important for communicating effectively with our Mandarin-speaking customers.

**Experience**:

- telesales: 1 year (preferred)

Work Location: In person

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