Service Executive

5 days ago

Kota Kinabalu, Malaysia Midea Scott & English Electronics Sdn Bhd Full time

**Responsibilities**:

- Service requests are handled promptly and efficiently
- Supervise the scheduling and dispatching of technicians for service calls, ensuring resources are effectively allocated.
- Analyze reports and identify areas for improvement, collaborating wit the Service Manager to implement corrective actions.
- Ensure that all service-related invoices are accurate, properly documented, and processed in a timely manner.
- Work closely with the Service manager to develop strategies for improving service operations and meeting departmental goals.
- Facilitate communication between the service team and customers to ensure service quality and timely responses.
- Ensure all service operations adhere to company safety protocols and local regulations.
- Monitor inventory levels and ensure proper stock control to avoid delays in service.
- Any other duties that may be assigned to you from time to time by your Superior

**Requirements**:

- SPM/SKM or equivalent
- 1-2 years of experience in a sales administration, sales support, or data-related role.
- Strong MS Excel skills
- Excellent attention to detail and accuracy in data entry and reporting.

Pay: RM2,300.00 - RM2,500.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- Overtime pay
- Yearly bonus

Application Question(s):

- What is your expected salary?
- How long is your notice period?

Work Location: In person

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