Guest Service Executive

1 week ago


Kota Kinabalu, Malaysia Shangri-La Hotels Full time

Shangri-La Rasa Ria, Kota Kinabalu

Be part of our Shangri-La family

At Shangri-La Rasa Ria, Kota Kinabalu, we prioritize employee growth, offering learning and advancement opportunities. We provide competitive benefits and foster internal promotion, ensuring career progression within our organization. Our people are our greatest asset; we value them like family, treating everyone with honour and respect. We aim to be the preferred employer by offering competitive work benefits, equal opportunities, and comprehensive training for colleagues to advance and be acknowledged.

The resort consists of 494 guest rooms, a 64-acre nature reserve, the Rasa Ria Reserve, home to wildlife including long-tailed macaques and slow lorises, and home to an 18-hole championship golf course with picture-perfect views of Mt Kinabalu (a UNESCO World Heritage site).

We're looking for a Guest Service Executive (Korean Speaking) required for our Rooms Division.

Job summary

The Guest Service Executive (Korean Speaking), under the guidance and supervision of the Assistant Front Office Manager / Duty Manager is responsible to provide personalized service to guests such as to meet guests’ needs upon arrival and departure and provide a comfortable stay for guests by accommodating requests for information and offering assistance as required.

Requirement

Presentable and pleasant appearance.
Fluent in spoken and written Korean, English and Malay; additional language is a definite advantage.
Experience in a similar role for at least 1 year
Ability to interact engagingly and effectively
Resourceful and a self-starter
Hospitality industry experience a plus.



  • Kota Kinabalu, Malaysia HH HOME HOTEL SDN BHD Full time

    We are seeking a friendly and service-oriented Guest Services Associate to join our team at The Luma Hotel in Kota Kinabalu, Sabah. In this full-time position, you will be the first point of contact for our guests, ensuring they have an exceptional experience from check-in to check-out. **Job Task**: - Welcoming and checking in guests, providing a warm and...

  • Guest Service Agent

    6 days ago


    Kota Kinabalu, Sabah, Malaysia Advanced Prestige Sdn Bhd (Sutera Harbour Resort) Full time

    Join Sutera Harbour's Exceptional Front Office TeamNow Hiring: Guest Service Agent (Front Office)We are looking for enthusiastic and service oriented individuals to join our Front Office team. If you take pride in creating warm welcomes, delivering excellent guest service, and communicating effectively in both English and Chinese, this is your chance to...


  • Kota Kinabalu, Sabah, Malaysia GRANDIS HOTELS AND RESORTS SDN. BHD. Full time

    What you'll be doing• Handling guest reservations, including new bookings, changes, and cancellations.• Assisting guests and travel partners through phone, email, and online platforms with a friendly and professional approach.• Using Opera system, Siteminder, and OTA (Online Travel Agency) platforms to manage reservations accurately.• Coordinating...


  • Kota Kinabalu, Malaysia Gaya Island Resort Full time

    **About us** We are customer-centric, engaging and fun. Our work environment includes: - Food provided - Growth opportunities Preferably with 1 year or more in Customer Service and Front Office experience as a Bellman with a valid driving license. Able to carry out daily task of check in and check out, luggage handling, parcels, mails and driving resort...


  • Kota Kinabalu, Malaysia Gaya Island Resort Full time

    **About us** We are customer-centric, engaging and fun. Our work environment includes: - Food provided - Growth opportunities Preferably with 1 year or more in Customer Service and Front Office experience as a Front Office Receptionist/Associate. Able to converse in Chinese (Mandarin) and English. Able to carry out daily task of check in and check out,...


  • Kota Kinabalu, Malaysia Gaya Island Resort Full time

    **About us** We are customer-centric, engaging and fun. Our work environment includes: - Food provided - Growth opportunities Preferably with 1 year or more in Customer Service or Front Office experience. Able to converse in Korean and English. Able to carry out daily task of check in and check out, assigning rooms, and concierge. You will also be...


  • Kota Kinabalu, Sabah, Malaysia Marriott International Full time 24,000 - 48,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationLe Meridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia, 88000ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...


  • Kota Kinabalu, Malaysia Marriott International, Inc Full time

    **Additional Information** **Job Number**25035496 **Job Category**Rooms & Guest Services Operations **Location**Kota Kinabalu Marriott Hotel, Lot G-23A, Kota Kinabalu, Sabah, Malaysia, 88000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead,...


  • Kota Kinabalu, Malaysia Toojou Hotel Full time

    **Responsibilities**: - To assist with daily operation at Front Office. - To assist guests during arrival and departure. - To build guest loyalty and satisfaction, while maximising room revenue and occupancy. - To create unforgettable stay for our guests. - To handle guest's enquiry, feedback and reservation. - To sell tours pakcages. **Key...


  • Kota Kinabalu, Malaysia Shangri-La Hotels Full time

    Shangri-La Rasa Ria, Kota Kinabalu Be part of our Shangri-La family! At Shangri-La Rasa Ria, Kota Kinabalu, we prioritize employee growth, offering learning and advancement opportunities. We provide competitive benefits and foster internal promotion, ensuring career progression within our organization. Our people are our greatest asset; we value them like...