Guest Service Associate – Reservation

Additional InformationJob Number Job CategoryReservationsLocationSheraton Kota Kinabalu, Jalan Albert Kwok, Kota Kinabalu, Malaysia, Malaysia, 88000ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and...

POSITION SUMMARY Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room...

Key ResponsibilitiesHandle all incoming calls, emails, and online inquiries regarding room reservations promptly and professionally.Record and process all reservations in the hotel's system accurately, ensuring all details are complete and up to date.Assist guests in choosing the right room type, rate, and package based on their needs and...

ABOUT THE ROLE•Responsible for answering and responding effectively to all enquiries on Hotel reservations in a knowledgeable, courteous and prompt mannerResponsible for handling all guest room reservation activities efficiently, courteously, and professionally to maximize hotel revenue and ensure guest satisfaction.•Understand Revenue management...

Guest Service ManagerThe Magellan Sutera Resort, Sutera Harbour ResortThe Magellan Sutera Resort invites suitably qualified and experienced candidates to apply for the position of Guest Service Manager. We are seeking a dynamic hospitality professional with strong leadership capabilities, exceptional guest-relations expertise, and a proven background in...

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Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationLe Meridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia, 88000ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...

We're Hiring Join Our Growing Hospitality TeamWe are a passionate and dynamic hospitality team committed to delivering exceptional guest experiences. If you are proactive, detail-oriented, and thrive in a fast-paced, team-based environment — we want to hear from you Position SummaryWe are seeking a highly motivated and experienced individual to support...

WE'RE HIRING: Guest Associate (Tourist Attraction)Work Location: KL / Selangor / Penang / Genting HighlandsOpen for Sabahan candidates – free flight ticket provided (for relocation)Hostel accommodation providedMeal allowance providedTransport providedTraining providedSalary: RM1,700 (Basic) + Allowance + OT PaidIntake: November 2025Job Scope:Welcome and...