Guest Service Associate

4 days ago


Kota Kinabalu, Malaysia HH HOME HOTEL SDN BHD Full time

We are seeking a friendly and service-oriented Guest Services Associate to join our team at The Luma Hotel in Kota Kinabalu, Sabah. In this full-time position, you will be the first point of contact for our guests, ensuring they have an exceptional experience from check-in to check-out.

**Job Task**:

- Welcoming and checking in guests, providing a warm and personalised greeting
- Handling guest enquiries and requests in a courteous and efficient manner
- Provide guests with hotel services information, and accommodate guests during their stay in an attentive, courteous and friendly manner.
- Liaising with various departments (e.g., Housekeeping, Maintenance) to fulfill guest requests and ensure smooth operations.
- Accurately manage cash drawer and credit card system

**Qualifications**
- Previous experience in a customer-facing role in the hospitality/tourism/airline industry
- Excellent communication and interpersonal skills.
- Proficiency in English, Malay, and other international languages (eg, Korean, Chinese)
- Flexibility to work based on roster, including weekends and holidays

**What we offer**

At HH HOME HOTEL SDN. BHD., we are dedicated to creating a positive and rewarding work environment for our employees. In addition to a competitive salary, we offer:

- Opportunities for career development and advancement
- Comprehensive health and wellness benefits
- A fun and dynamic company culture
- Uniform is provided

**Job Types**: Full-time, Permanent

Pay: RM1,700.00 - RM1,900.00 per month

Work Location: In person



  • Kota Kinabalu, Sabah, Malaysia Advanced Prestige Sdn Bhd (Sutera Harbour Resort) Full time 40,000 - 70,000 per year

    Guest Service ManagerThe Magellan Sutera Resort, Sutera Harbour ResortThe Magellan Sutera Resort invites suitably qualified and experienced candidates to apply for the position of Guest Service Manager. We are seeking a dynamic hospitality professional with strong leadership capabilities, exceptional guest-relations expertise, and a proven background in...


  • Kota Kinabalu, Sabah, Malaysia GRANDIS HOTELS AND RESORTS SDN. BHD. Full time

    What you'll be doing• Handling guest reservations, including new bookings, changes, and cancellations.• Assisting guests and travel partners through phone, email, and online platforms with a friendly and professional approach.• Using Opera system, Siteminder, and OTA (Online Travel Agency) platforms to manage reservations accurately.• Coordinating...

  • Service Associate

    2 days ago


    Kota Kinabalu, Sabah, Malaysia Advanced Prestige Sdn Bhd (Sutera Harbour Resort) Full time

    Join Sutera Harbour's Dynamic TeamNow Hiring: Service Associate (Telephone Operator)We're looking for a friendly, articulate, and service-oriented Telephone Operator to be the voice of Sutera Harbour. If you have a passion for guest service and communication, and love creating smooth, seamless guest experiences from the very first call, this opportunity is...

  • Service Associate

    2 days ago


    Kota Kinabalu, Sabah, Malaysia Advanced Prestige Sdn Bhd (Sutera Harbour Resort) Full time

    Join Sutera Harbour's Exceptional Housekeeping TeamNow Hiring: Service Associate – Housekeeping (Room)We're looking for dedicated and detail-oriented individuals to join our Housekeeping team. If you take pride in creating spotless, welcoming spaces and delivering top-notch guest comfort, this is your chance to shine in a 5-star resort environment. What...


  • Kota Kinabalu, Malaysia Marriott International, Inc Full time

    **Additional Information** **Job Number**25161098 **Job Category**Rooms & Guest Services Operations **Location**Kota Kinabalu Marriott Hotel, Lot G-23A, Kota Kinabalu, Sabah, Malaysia, 88000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead,...


  • Kota Kinabalu, Malaysia Gaya Island Resort Full time

    **About us** We are customer-centric, engaging and fun. Our work environment includes: - Food provided - Growth opportunities Preferably with 1 year or more in Customer Service and Front Office experience as a Front Office Receptionist/Associate. Able to converse in Chinese (Mandarin) and English. Able to carry out daily task of check in and check out,...


  • Kota Kinabalu, Malaysia Marriott International, Inc Full time

    **Additional Information** **Job Number**25035496 **Job Category**Rooms & Guest Services Operations **Location**Kota Kinabalu Marriott Hotel, Lot G-23A, Kota Kinabalu, Sabah, Malaysia, 88000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead,...


  • Kota Kinabalu, Sabah, Malaysia Marriott International Full time 24,000 - 48,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationLe Meridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia, 88000ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...

  • Guest Service Officer

    2 weeks ago


    Kota Kinabalu, Malaysia Hyatt Regency Kinabalu Full time

    A Guest Service Officer responsibles to welcome guests to accommodation facilities, help them carry their luggage and provide services such as occasional cleaning. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

  • guest associate

    1 week ago


    Kota Belud, Sabah, Malaysia Basic Today Klang Full time 17,000 - 34,000 per year

    WE'RE HIRING: Guest Associate (Tourist Attraction)Work Location: KL / Selangor / Penang / Genting HighlandsOpen for Sabahan candidates – free flight ticket provided (for relocation)Hostel accommodation providedMeal allowance providedTransport providedTraining providedSalary: RM1,700 (Basic) + Allowance + OT PaidIntake: November 2025Job Scope:Welcome and...