Proton Automotive Service Technician

a) Performs maintenance service and repairs to vehicles. b) Performs PDI of new vehicles. c) Assists Senior Mechanics and other mechanics, whenever required. d) Assists in the maintenance of cleanliness of workshop at all times. e) Responsible for tools supplied. f) Perform any other duties as may be specified by the Company from time to...

1. Attend customer daily service needs as compliance to SST procedures. 2. Manage service appointments registration. 3. Promote service and parts sales. 4. Execution of CS related duties and responsibilities. 5. Co-ordinate with Job Controller / Foreman on work progress status & inform any delay to customer accordingly. 6. Handle customer complaints and...

Job Description:Responsible for managing and processing warranty claims, ensuring compliance with manufacturer policies, and maintaining accurate records.Key duties include verifying and submitting claims, interacting with customers to address warranty-related issues, collaborating with service technicians, and ensuring adherence to warranty...

1. Responsible for daily administrative tasks. 2. Maintain all records and documentation in compliance with company policy. 3. Ensure accuracy of payment collection and monthly accounts statement. 4. Manage the accuracy of data & reporting in organization Liaise with Sales & Service on news and events. 5. Monitor on fleet customers' debts. 6. Responsible for...

1. Ensure reception process comply with Proton standard guideline. 2. Initiate/update customers' files. 3. Appraise vehicle damage and issue estimation. 4. Conduct negotiations with insurance companies. 5. Check completed vehicles before delivery. 6. Send invoice to insurance companies. 7. Monitor & update customers on WIP. **Requirement**: a) Minimum...

1. Ensure reception process comply with Proton standard guideline. 2. Initiate/update customers' files. 3. Appraise vehicle damage and issue estimation. 4. Conduct negotiations with insurance companies. 5. Check completed vehicles before delivery. 6. Send invoice to insurance companies. 7. Monitor & update customers on WIP. **Requirement**: a) Minimum...

a) Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership. b) Coordinate and record customer's appointment booking and plot the capacity planning to ensure smooth flow of operations in Service Department. c) Conduct Post Service Follow Up with customers to measure customer satisfaction for...

a) Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership. b) Coordinate and record customer's appointment booking and plot the capacity planning to ensure smooth flow of operations in Service Department. c) Conduct Post Service Follow Up with customers to measure customer satisfaction for...

1. To sell NEW Proton cars to customers. 2. Understanding all the products and services, able to explain to customers confidently about our products and brand. 3. Able to convert prospect leads into sales. 4. To suggest suitable vehicles based on customer needs and requirement. 5. Able to negotiate with customers to close sales. 6. Process all related...

1. Responsible for daily administrative tasks. 2. Maintain all records and documentation in compliance with company policy. 3. General administrative duties of the Sales and Insurance department. 4. Assist in processing customer’s orders and preparing registration documents of new cars. 5. To issue cover notes for all new car registrations and renewal...