Manager, Inflight Cabin, Entertainment

3 days ago

Kuala Lumpur, Malaysia Malaysia Airline Full time

**Position Title**

Manager, Inflight Cabin, Entertainment & Connectivity

**Reports To**

Senior Manager, Inflight Product (POS022375)

**Role Purpose**

**Key Accountabiltiy**
- Reports to senior manager and manages and guides the team when the senior manager is away.
- Assist on planning all aspects of product development policies, objectives, and initiatives that includes strategic product roadmap, product development, product launch, and product marketing related to cabin hard & soft products, in-flight entertainment and connectivity in order to gain maximum benefit from each product.
- Maintains a systematic approach and oversees all aspects of product development and life cycle management including understanding market demands, technology trends, industry developments and the competitive field to identify potential new product opportunities
- Continuously look at longer term development, identify market opportunities and developing business cases for new product developments and current process re-engineering across all relevant touch points. To provide recommendation from data analysis that could potentially be implemented for product proposals. Assist the manager in cost benefit analysis, project budgets tracking and relevant regulatory approval acquisition.
- Responsible for project management and resource utilization and take a product from concept to commercialization successfully by monitoring the developments and enhancement, including continuous improvement post-implementation
- Responsible to develop and expose all directs report with the above job scope for succession planning preparation

**Qualification & Experience**
- Degree in Aviation studies or similar and above with 07 years experience

**Special / Professional Certificate**:

- Aviation - Cabin, soft furnishings, IFEC
- Digital IFE
- Aviation connectivity
- Mass communication

**Areas of Experience**
- Firm understanding of Aviation engineering & mechanics.
- Strong knowledge or background in marketing, customer experience, and aviation management.
- Experience in project management, data analysis, and hospitality is an added incentive.
- Strong communication and interpersonal skills are also essential for this role, as the Assistant Manager, Inflight & IFEC will work with cross-functional teams and external partners within the organization

**Personality Traits**

Leadership, team nurturing, agile, adapt, quick thinking, career driven, perseverance & progressive, self-initiative, multitasking, strategic thinking

  • Manager, Inflight Cabin, Entertainment

    3 days ago

    Kuala Lumpur, Malaysia Malaysia Airlines Full time

    **Reports To** Senior Manager, Inflight Product (POS022375) **Role Purpose** **Key Accountabiltiy** - Reports to senior manager and manages and guides the team when the senior manager is away. - Assist on planning all aspects of product development policies, objectives, and initiatives that includes strategic product roadmap, product development, product...

  • Digital Solutions and Projects Specialist

    2 weeks ago

    Kuala Lumpur, Malaysia Air Asia Full time

    Job Description - To maintain high quality of training & service delivery standards provided by AirAsia's cabin crew across AOCs - Constantly conduct research and development on Cabin Crew training and service delivery related matters with the aim to enhance standard processes & customer experience. - Subject Matter Expert (SME) for In-Flight & Professional...

  • Digital Solutions and Projects Specialist

    2 weeks ago

    Kuala Lumpur, Malaysia AirAsia Full time

    Job Description - To maintain high quality of training & service delivery standards provided by AirAsia’s cabin crew across AOCs - Constantly conduct research and development on Cabin Crew training and service delivery related matters with the aim to enhance standard processes & customer experience. - Subject Matter Expert (SME) for In-Flight &...

  • Catering Logistic Officer

    2 weeks ago

    Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Job Title** Catering Logistic Officer **Report To** Assistant Manager, Catering Operation **Division** AeroDarat Services Sdn Bhd **Department** ADS - Catering Operations **Role Purpose** - Responsible in coordination of the catering logistics operation team at the MCAT outbound/inbound area and at the terminal of logistics processes, ensuring...

  • Ex Cabin Crew for Training

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia ACHM - Infinity Taining Center Full time

    Job Summary:The Cabin Crew Trainer is responsible for delivering high-quality training programs to prepare candidates for airline cabin crew roles. The trainer will design, facilitate, and assess modules that develop trainees' communication, safety awareness, service excellence, and professional grooming in line with international aviation standards.Key...

  • Executive, Crew Engagement

    1 day ago

    Kuala Lumpur, Malaysia AirAsia Full time

    **Job Overview**: We are seeking a dynamic and results-driven Marketing Executive to assist with marketing initiatives for our duty-free retail division, AirAsia MOVE Duty-free. This role is critical to growing inflight sales through strategic crew engagement, brand activation, and product promotion. You will work closely with cabin crew, commercial teams,...

  • Customer Manager

    7 days ago

    Kuala Lumpur, Malaysia British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our values every day. Come be a part of this journey!** **BAT MALAYSIA** **IS LOOKING FOR A CUSTOMER MANAGER - HORECA & ENTERTAINMENT OUTLET** **SENIORITY LEVEL**:Manager **FUNCTION**: Trade...

  • Kuala Lumpur Cabin Crew Opportunities

    1 week ago

    Greater Kuala Lumpur, Malaysia Emirates Full time

    Job PurposeA personality that shines, the ability to adapt to any situation and make people feel at ease. These are a few of the qualities we're looking for in our cabin crew.As the face of Emirates, you'll be the person customers turn to for help and direction when they fly with us, so you need to be friendly, observant and able to provide the right...

  • Relationship Manager Entertainment Travelling

    3 days ago

    Kuala Lumpur, Malaysia ESW Global Inc Full time

    **Client Relationship Management**:Understanding client needs, providing advice and solutions, and ensuring client satisfaction. - **Relationship Development**:Building and nurturing relationships with clients, partners, and other key stakeholders. - **Communication**:Effectively communicating with clients and stakeholders to address their needs and...

  • Executive, Airlines Inflight Quality

    7 days ago

    Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Position Title**: Executive, Airlines Inflight Quality & Performance Management **Reports To**: Manager, Airlines Quality & Performance Measurement **Role Purpose**: To support Manager QPM and Senior Analyst / Auditor to ensure caterers are consistently comply with HALAL, Hygiene and HACCP requirement, service standards, procedures, processes as...