Hotel Duty Manager
3 days ago
Checks and handles all problems at Front Office if any.
- Oversee all reservation, check in, check out and all front office daily operational task
- Assist in checking in groups, FIT guests when FOAs are busy both check in and check out.
- Meets, greets and escorts all VIPs guest to their rooms.
- Handles loss, injury and emergency cases in the hotel.
- Bid farewell to every VIPs and other departing guest.
- Responsible for Duty Manager’s extra float during the absence of AFOM/FOM.
- Need to perform night audit duty during the night shift duties.
- Co-ordinates with the Night Security to supervise the activities at the Security during night shift and when is needed
- Checks and inspects all public areas within the lobby area during the day, back of the house and floor during night shift in a regular interval.
- Log all happenings in the log book during the day or night and submits to Front Office Manager for management review.
**Job Types**: Full-time, Contract
Contract length: 12 months
**Salary**: RM1,500.00 - RM3,000.00 per month
**Benefits**:
- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
Schedule:
- Rotational shift
Supplemental Pay:
- Attendance bonus
COVID-19 considerations:
All staffs to be fully vaccinated and with additional booster as recommended by the government. SOP taken as per MKN latest guidelines.
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