Store Manager

2 days ago

Shah Alam, Malaysia ToshibaTec Malaysia Full time

**Responsibilities**:

- **Day-to-Day Operations** - Ensure the store operates smoothly on a daily basis.
- **Inventory Management** - Oversee inventory levels, conduct regular stock checks, manage stock rotation, and handle ordering of new stock.
- **Sales Monitoring** - Track sales performance, analyze sales data, and develop strategies to improve sales.
- **Merchandising** - Ensure products are displayed attractively and according to company standards.
- **Hiring and Training** - Recruit, hire, and train new employees. Ensure ongoing training for all staff.
- **Scheduling** - Create and manage staff schedules to ensure adequate coverage.
- **Performance Management** - Conduct performance reviews, provide feedback, and address performance issues.
- **Team Motivation** - Foster a positive work environment, motivate staff, and resolve conflicts.
- **Customer Satisfaction** - Ensure high levels of customer satisfaction through excellent service.
- **Complaint Resolution** - Handle customer complaints and ensure they are resolved promptly and effectively.
- **Loyalty Programs** - Manage and promote customer loyalty programs.
- **Budget Management** - Prepare and manage the store’s budget.
- **Expense Control** - Monitor and control expenses to maximize profitability.
- **Financial Reporting** - Produce regular financial reports and analyze financial performance.
- **Promotions and Discounts** - Plan and execute in-store promotions and discounts.
- **Sales Strategies** - Develop and implement sales strategies to drive revenue.
- **Market Analysis** - Analyze market trends and adjust store strategies accordingly.
- **Regulatory Compliance** - Ensure the store complies with all relevant laws and regulations.
- **Health and Safety** - Implement and enforce health and safety policies to protect staff and customers.
- **Loss Prevention** - Develop and implement strategies to prevent theft and loss.
- **Record Keeping** - Maintain accurate records of sales, inventory, and staff performance.
- **Reporting **- Provide regular reports to upper management on store performance.
- **Goal Setting** - Set and communicate store goals and objectives.
- **Long-term Planning** - Develop and implement long-term strategies for growth and improvement.
- **POS Systems** - Ensure the efficient operation of point-of-sale systems.
- **Software Management** - Use management software for inventory, sales tracking, and scheduling.

**Requirements**:

- Diploma / Degree in Electronics / Electrical / IT or equivalent.
- Previous experience in the field of imaging.
- Proven mechanical / electrical / network troubleshooting ability.
- Good written and verbal communication skills.

**Human Resource And Administration Department**
No. 5, Jalan Jurubina U1/18,
- Seksyen U1, Hicom Glenmarie Industrial Park,
- 40150 Shah Alam, Selangor Darul Ehsan.

**+603-55687700**:

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