Spare Parts Assistant

6 days ago

Bukit Mertajam, Malaysia Gb Motorcycles Sdn Bhd Full time

**Responsibilities**:

- To manage parts department by ensuring sales targets are met through workshop and counter business. Responsible for overall sales targets and cost management of parts department
- To provide competent and efficient parts supply within planned inventory level (stock turnover, stock month) to all customers
- Responsible organization and maintenance of branch parts department including company's assets, physical parts, correct quantity, proper location and condition, computer system, documents and equipment, business license, etc
- To motivate and train subordinate so as to continuously improves product and job knowledge and attain high level of salesman and customer relationship.
- To maintain effective feedback and close coordination with subsidiaries and head office in terms of policies and procedures, markets development, Branch medium and short-term planning, etc.
- Responsible for timely reports submission and analysis.
- Responsible in SOPs, ISO, DOE, Safety & Health and local authorities’ compliance. Provide excellent customer service and ensure increased in retention rate. Deal with all complaints amicably, manage operating cost, good housekeeping practices and ensure company’s profitability.
- Responsible to perform other duties requested by superior.
- To maintain a proper organization of effective / accurate parts supply, inquiries and back order process to workshop, dealers, customers and branches.
- To maintain a proper organization of effective administrative and clerical duties.
- Maintaining and updating of product knowledge and market feedback through Service / Parts News cum memos
- To maintain a total organization of effective cleanliness, tidiness and arrangement of office and office equipment.
- To maintain a total organization of effective and accurate physical parts receiving, checking and binning. (RDR Claim and damaged parts)
- To maintain a total responsibility of effective housekeeping.
- Cleanliness and tidiness of internal, external and surrounding area.
- Cleanliness and proper arrangement of parts location and relocation
- To carry out weekly random stock check (20 line items).
- To perform a complete Annual Stock Check Exercise (as per instruction by Head Office).
- To provide an effective short and medium term parts store planning and implementation at Branch in terms of maximum space utilization rearrangement of fast and slow moving parts.
- To perform and to carry out other relevant parts duties which is instructed by Aftersales Head / Service Head/Service Manager from time to time.
- To report / advice Aftersales Head / Service Head/Service Manager on any relevant matters, which arise as and when.

**Benefits**:

- EPF
- SOCSO
- Annual Leave

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