Team Leader

**About Us**:
**Join our World of Talent.**

Global, culturally diverse, inclusive, and innovative - welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionising how organisations approach talent acquisition, AMS stands as a world leader in the industry.

Committed, engaged, and inspired, we feel a real sense of belonging, and all have one thing in common: a real passion for talent. Become part of this world and make a difference with us.

**The Role**:
Our opportunity is your chance to play a crucial role in redefining the world of talent. Interested? Then we would like to talk to you

As a Team Leader - Recruitment, you will assist Hiring Managers in filling open positions by offering expert guidance and ensuring quality throughout the recruitment process. You will be responsible for creating and delivering excellent recruitment services and following the established service agreements. This role requires to use recruitment technology tools and manage end-to-end processes. You’ll engage directly with the client where you will give expert advice and manage their expectations at every stage of the hiring process.

**Key Accountabilities**:
**What you’ll be doing**:
**Leadership**
- Support recruiters to ensure they are meeting relevant targets, including acting as a point of escalation for challenges raised during the recruitment process
- Provide oversight of requisitions managed by recruiters as guardians of quality and experience
- Mentor recruiters to deliver recruitment services and drive hiring manager relationships
- Provide pastoral care, training guidance, including supporting recruiters with their own career paths
- Maintain regular communication with team members, including conducting regular 1:1s and virtual team collaboration sessions.

**Recruitment Delivery**
- Ensure the recruitment service is delivered in line with contractual obligations and client service level agreements.
- Lead vacancy consultation discussions in partnership with the Sourcer to agree to recruitment plans with hiring managers and document outcomes of the intake meeting
- Support the hiring manager with hiring decisions and guide them in determining an appropriate offer

**Client Stakeholder Relationships**
- Create and maintain trusted partner relationships with Senior hiring managers/stakeholders. Become a trusted advisor through providing counsel, advising through insight and SME knowledge on the recruitment process and ensuring that timelines are correctly identified and met
- Lead discussion on attraction strategies to correctly identify approach based on market and hiring demands
- Make recommendations for best fit and skills profile, coaching hiring managers on what may or may not be achievable

**Skills & Experience**:
**You’ll need to demonstrate**:

- Experience of end-to-end recruitment delivery with expertise in at least one market sector
- Experience leading and managing a team, including performance and underperformance management - capable to give constructive feedback, lead productive team meetings and one to ones or coaching sessions.
- Experience of managing direct client relationships - capable to appraise risks and opportunities in client’s demands, new solutions, process changes.
- Excellent English business communication skills, written and oral, plus any client specific languages as required.
- Experience of using recruitment technology and databases
- Understanding of legislation affecting area of work (e.g. age discrimination, employment risks for contractors, OFCCP, data management techniques or similar local legislative requirements)
- Experience of understanding and utilising data to optimise outputs and performance of team
- Proven ability to work in a highly complex matrix organisation
- Experience in managing multiple countries/ regional experience in APAC

**Other**:
**Why AMS?**

At AMS, we recognise the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems.

We come from every walk of life, and our culture is open and inclusive. Our people enjoy flexibility, autonomy, and being trusted to work their way. We offer you career opportunities in every direction you want to explore. It’s our world but you can do it your way.

**We offer**:

- Full training and support
- High value and challenging work
- A vibrant, diverse, and collaborative culture
- Flexible working
- A competitive reward and benefits package*
- The opportunity to embark on a recruitment career with one of the world’s leading recruitment companies
- Details may vary slightly depending on your location, local labour law, etc.

**Our culture of inclusion and belonging.**

**Details**:
**Reference**: AMS24182
- **Closing**: 21/02/2025
- **Location**: Vietnam, Remote / Philippines, Makati / Malaysia, Kuala Lumpur
- **Schedule**