Outlet Supervisor

4 days ago

Melaka, Malaysia Drum Fashion Sdn Bhd Full time

**Responsibilities**
- To perform sales activities, so as to maintain and develop targeted sales in their respective stores.
- To oversees the retail store’s operation and perform duties to ensure smooth operation as required.
- To trains, motivates, evaluates, monitors, and provides direction to store staff.
- To support Senior Supervisor or Head of Department.
- Ensure the store cleanliness, safety, merchandise is well display, duties are performed and completed.
- Maintain positive associate relations and effective selling skills.
- Responsible dealing with customer inquiries, complaints and monitor customer service.
- Set up monthly schedule and shifts.
- Be involved in stock control and management.
- Being responsible for processing cash and card payments, providing change, balancing, securing cash, and makes bank deposits.
- Responsible for store’s security and be aware of shoplifters, fraudulent credit cards and etc.
- Reporting stock discrepancies to the superior.
- Promote the stores by making changes of visual merchandiser displays.
- Meet the store’s monthly target and handle budgets.
- Maintain daily, weekly or monthly report and submit on time.
- Handle staff issue, fully understand staff problem or improvement, providing right instructions or assistance to the staff.
- Recruiting staff, propose staff after probation based on performance and working attitude.
- Being responsible to adhere to company policies and rules.
- To undertake other related duties as required assigned from time to time.

**Requirements**:

- Minimum SPM/Diploma/Degree in Business or in any related field.
- Min 2-3 years of retail experience as a supervisor or manager preferred.
- Excellent customers service skills.
- Able to analyze store performance and develop strategies for improvement.
- Able to work in a fast-paced environment.
- Proficient in MS Office and POS systems.
- Working Location: Berjaya Times Square Kuala Lumpur

**Benefits**
- Attractive Remuneration.
- Annual Bonus & Increment.
- Medical Benefit.
- Staff Purchase Discount.

Pay: RM2,800.00 - RM3,500.00 per month

**Benefits**:

- Additional leave
- Maternity leave
- Opportunities for promotion
- Parental leave

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Holidays
- Weekend jobs

Supplemental Pay:

- Commission pay
- Overtime pay
- Yearly bonus

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