Data Center Technician
7 days ago
**Position: Data Center Technician ( Immediate Hiring)**
**Tenure: 6-12 months contract**
**Location: Kulai, Johor**
**Salary: RM 6000 - RM 12,500**
**Working Hours: Shift Basis**
**Responsibilities**:
- Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware, and software.
- Provides escalated 2nd level technical support for complex technical issues which may include leading problem management cases and providing management status.
- Manages escalated support cases and leads appropriate internal technical resources and/or 3rd party vendors to resolution.
- Working on standardization projects for both hardware and software under technology stack; while providing consistent system uptime as expected in an IaaS environment.
**Requirements**:
- Strong background in Linux
- Previous experience working in a Data Centre environment (racking & stacking gear, cable management, hot & cold aisle containment).
- Responsible for a shift in a 24/7/365 working environment including on-call rostered basis shift
- Solid knowledge of Data Centre Ecosystem (cooling, electrical, networking, and structured cabling)
- Performance Management/Troubleshooting
- Base Operating System Installation
- Ability to understand internal customer problems and provide technical solutions in a timely manner.
- Ability to understand customer urgency and sensitivity of a problem.
- Ability to speak confidently and communicate clearly with internal customers.
- Ability to work well within a demanding customer environment and delight customers.
- Strong Adherence to Process and be a process champion.
**Job Type**: Contract
Contract length: 6 months
Pay: RM7,000.00 - RM12,500.00 per month
**Benefits**:
- Professional development
Schedule:
- Rotational shift
Work Location: In person
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