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Customer Service Assistant

2 weeks ago


Johor Bahru, Malaysia Mforce Bike Holdings Sdn Bhd Full time

1.RECEIVING INCOMING AND OUTGOING CALL
2.SERVE CUSTOMER AND ASSIST WITH THEIR INQUIRIES
3.GOOD CUSTOMERS SERVICE-PROVIDE EXCELLENCE AND PROFESSIONAL SERVICE TO CUSTOMER
4.ISSUE SALES ORDER,INVOICE CUSTOMER WALK IN OR PHONE CALL ORDER SPARE PART
5.FOLLOW UP OUTSTANDING CUSTOMER& DEALER ORDER

6.TO TAKE BOOKING APPOINTMENT AND SCHEDULETO
7.CALL CUSTOMER COLLECT BIKE AFTER REPAIR COMPLETED BY MECHANIC.

8.TO APPROVE FREE SERVICE COUPON FROM DEALER JH & MELAKA
9.ENSURE PROPER FILLING OF CUSTOMER RECORD

10.PERFORM AD HOC TASK ASSIGNED BY SUPERIOR

11. MONITOR MOTORCYCLE REPAIR AND SERVICE PROGREES AND OBSERVE MECHANICS IN PERFORMING THEIR JOBS

11.PERFORM HOUSEKEEPING /5S PRACTICE

**Salary**: RM1,384.06 - RM4,328.01 per month

**Benefits**:

- Maternity leave

Schedule:

- Monday to Friday

Supplemental pay types:

- Attendance bonus
- Performance bonus
- Yearly bonus