Inside Sales Executive

3 days ago


Perai, Malaysia JOS (MALAYSIA) SDN BHD Full time

**Job Specification**:
The Inside Sales Executive is responsible for generating and identifying the sales leads, secure new business opportunity and cultivate the existing customer to maintain the relationship.

**Responsibilities**:

- Serve as the lead point of contact for all customer account management matters.
- Responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process.
- Communicating with customers, making outbound calls to potential customers, and following up on leads.
- Understanding customers' needs and identifying sales opportunities.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Develop new business with new/existing clients and/or identify areas of improvement to meet sales target.
- Forecast and track key account metrics (e.g. monthly sales results and annual forecasts).
- Prepare reports on account status.
- Collaborate with sales team to identify and grow opportunities within territory.
- Assist with challenging client requests or issue escalations as needed.

**Requirements**:

- BA/BS degree in Business Administration, IT, Sales or relevant field
- Proven work experience as an Account Manager, Sales Account Manager, Junior Account Manager, Inside Sales Representative or relevant role.
- Excellent communication skills, both verbal and written.
- Good organizational skills and the ability to multitask.
- Excellent phone and cold calling skills.
- Exceptional customer service skills.
- Strong listening and sales skills.

Pay: RM3,500.00 - RM5,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Professional development

Work Location: In person



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