Sales Account Manager

3 days ago


Perai, Malaysia JOS (MALAYSIA) SDN BHD Full time

**JOB SUMMARY**
- The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from new and existing clients and actively seek new sales opportunities.
- Account Manager responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders to achieve personal sales target and company objectives.
- To liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience.

**WHAT ARE YOUR RESPONSIBILITIES**
- Serve as the lead point of contact for all customer account management matters.
- Build and maintain strong, long-lasting client relationships.
- Negotiate contracts and close agreements to maximize profits.
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Develop new business with new/existing clients and/or identify areas of improvement to meet sales target.
- Forecast and track key account metrics (e.g. monthly sales results and annual forecasts).
- Prepare reports on account status.
- Collaborate with sales team to identify and grow opportunities within territory.
- Assist with challenging client requests or issue escalations as needed.

**EDUCATION**
- **Diploma or Degree** in Business Administration, Computer Science, Information Technology, Engineering, or a related field.

**REQUIREMENT**
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, Inside Sales or relevant role in System Integration background.
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
- Experience delivering client-focused solutions to customer needs.
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
- Excellent listening, negotiation and presentation abilities.
- Strong verbal and written communication skills.
- BA/BS degree in Business Administration, IT, Sales or relevant field.
- A Mandarin speaker is preferred for handling customers from China and Hong Kong.

Pay: RM5,000.00 - RM7,500.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
- Vision insurance

Work Location: In person


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