Cloud Infrastructure Specialist

**Key Responsibilities of this job**:
**1. Cloud Infrastructure Design & Architecture**:

- Design secure, scalable, and highly available Virtual Private Cloud (VPC) architectures tailored to enterprise client requirements.
- Develop detailed infrastructure blueprints, network topologies (VPCs, subnets, firewalls, VPNs, load balancers), and security models.
- Select optimal cloud services (IaaS, PaaS) based on workload characteristics (compute, storage, database, networking).
- Integrate cloud solutions with existing on-premises infrastructure (hybrid cloud designs).

**2. Cloud Deployment, Integration & Automation**:

- Lead the hands-on deployment and configuration of cloud infrastructure components using Infrastructure as Code (IaC) tools (e.g., Terraform, Ansible, CloudFormation, ARM Templates).
- Implement and manage OpenStack private cloud environments (Nova, Neutron, Cinder, Keystone, Horizon).
- Deploy, configure, and optimize VMware ESXi hypervisors, vCenter Server, and vSAN within cloud or hybrid environments or FusionSphere cloud OS.
- Automate provisioning, configuration management, and operational tasks to ensure consistency and efficiency.

**3. Enterprise Workload Migration**:

- Utilize migration tools (e.g., VMware HCX, Azure Migrate, AWS MGN, OpenStack Kolla/Karbor) effectively.
- Minimize downtime and ensure data integrity during migration events.
- Perform through pre-migration assessments and post-migration validation.

**4. Database Platform Management**:

- Migrate, deploy, configure, manage, and optimize common enterprise database platforms (e.g., Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL, MongoDB) within cloud environments (VM-based, Managed DBaaS).
- Implement high availability (HA), disaster recovery (DR), backup, and performance tuning strategies for cloud databases.
- Ensure database security and compliance.

**5. Managed Infrastructure & Operations**:

- Implement monitoring, logging, and alerting solutions (e.g., Prometheus/Grafana, ELK Stack, CloudWatch, Azure Monitor, Stackdriver, PRTG) for proactive infrastructure management.
- Establish operational procedures for patch management, security hardening, capacity planning, and cost optimization within managed cloud environments.
- Provide Tier 3/4 support escalation for complex cloud infrastructure issues.

**6. Backup, Disaster Recovery & Business Continuity**:

- Design, implement, and manage robust cloud-based backup strategies using enterprise tools (e.g., Veeam, Commvault, Rubrik, Cloud-Native solutions like AWS Backup, Azure Backup).
- Architect, deploy, and test comprehensive Disaster Recovery (DR) and Business Continuity Planning (BCP) solutions for cloud and hybrid environments.
- Provide consultancy for Disaster Recovery Planning.
- Provide expert consultancy to clients on DR strategy, RPO/RTO definition, and solution selection.
- Lead DR drills and ensure recovery plans are effective and documented.

**7. Security & Compliance**:

- Implement cloud security best practices (identity & access management, network security groups/firewalls, encryption at rest & in transit, vulnerability management).
- Ensure infrastructure designs and deployments adhere to relevant compliance standards (e.g., ISO 27001, SOC 2, PDPA, CSA, PCI DSS) as required by clients.

**8. Collaboration & Documentation**:

- Create and maintain comprehensive technical documentation (design docs, runbooks, as built configurations, operational procedures).
- Mentor junior engineers and share knowledge within the team.

**9. Operations & Life-Cycle Management**:

- Establish operational procedures for monitoring, maintenance, and upgrades.
- Conduct performance tuning, fault isolation, and root cause analysis.
- Provide post-deployment support and optimization services.

**10. Client Engagement & Delivery**:

- Collaborate with solutions team to gather requirements and present technical solutions.
- Lead technical workshops, presentations, and training sessions.
- Act as a trusted advisor for cloud services strategy and transformation initiatives.

**11. Key Deliverables**:

- Cloud Design Documents (HLD/LLD).
- Implementation Plans and Configuration Templates.
- Test and Validation Reports.
- Operational Runbooks and SOPs.
- Technical Presentations and Client Reports.

**12. Associated Deliverables**:

- Produce, update, review and approve Trouble-shooting Knowledge Base, Operations & Maintenance technical, Operation Readiness Checklist, UAT checklist, MOP documentations, etc. as compliance to Managed Services industry certifications (ISO 27001/2, etc.).
- Review and approve Technical Support Bulletins and other technical documentation in the Knowledge Base for initial investigation by Tier 1 & 2 Cloud Ops.
- Review and approve of technical documentation part of Operations & Maintenance SOPs for training materials, manuals, troubleshooting guides, etc.
- **Qualifications**:_

Cloud Platforms: Deep, hands-on expertise with **at least two*