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Captain (Kolumpo Kopitiam Puncak Alam)

2 weeks ago

Kuala Selangor, Malaysia Palace Butcher Resources Sdn Bhd Full time

Always greet and welcome guests promptly in a warm and friendly manner. - Always thank and give fond farewell to guests conveying anticipation for their next visit. - Assist guest with table reservation and while seating. - Ensure guest are serviced within specified time. - Has a good knowledge of menu and presentation standards. - Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette. - Able to answer any questions regarding menu and assist with menu selections. - Able to anticipate any unexpected guest need and reacts promptly and tactfully. - Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm. - Serve food courses and beverages to guests. - Set tables according to type of event and service standards. - Communicate with the kitchen regarding any menu questions, the length of wait and product availability. - Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. - Check with guests to ensure satisfaction with each food course and beverages. - Responsible for clearing, collecting and returning food and beverage items to proper area. - Maintain cleanliness of work areas, glass, etc. throughout the shift. - Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly. - Present accurate final bill to guest and process payment. - Perform shift closing on the Point of sales terminal and tally cash and credit card settlements. - Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas. - Ensures that restaurant standards and SOPs are consistently implemented. - Work with fellow staffs and manager to ensure that the restaurant achieves its full potential. - Completes the daily responsibilities that are set for each individual shift. - Complete closing duties, including restocking items, turning off lights, etc. - Conducts monthly inventory checks on all operating equipment and supplies. - Take an active role in coaching and developing junior staff. - Any other duties related to food and beverage service assigned by the manager. - Any related task given by superior. **Job Types**: Full-time, Permanent Pay: RM2,000.00 - RM2,500.00 per month Application Question(s): - Expected Salary (required) Work Location: In person