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Account Receivable Coordinator

3 weeks ago

Perai, Malaysia Khian3 Industries Sdn Bhd Full time

Job Description:

- Invoice processing : Generate and distribute invoices to customers in a timely and accurate manner, ensuring that all necessary documentation is included.
- Collections : Monitor and follow up on overdue accounts, communicate with customers to resolve payment issues and negotiate payment arrangements.
- Customer communication : Respond to customer inquiries regarding invoices, payments, and account statements in a professional and customer-focused manner.
- Documentation and Recordkeeping : Maintain organized and accurate records related to customer accounts, invoices, and collections efforts.
- Process Improvement : Identify and implement process improvements and best practices to enhance the efficiency and effectiveness of the accounts receivable function.
- Attend to customer enquiry and complaints.
- To issue Sales Order within 24 hours upon received of Purchase Orders from Customer/Sales Manager.
- To confirm selling price and payment terms before issuing of sales orders.
- Liaising with Customers and Sales Personnel on order receiving, delivery and other enquiries.
- Liaising with Customer & Sales Support Coordinator on order receiving, delivery and other enquiries.
- Liaising with Sales Support Coordinator won order delivery schedule and backlog.
- Upon receiving of order, check stock status and confirm with Warehouse.
- Monitor steel pallet movement and arrange returned steel pallet collection from customers.
- Confirming delivery dates with Sales Support Coordinator and Customers.
- Highlight to management on critical order and customer complaints.
- Attend and reply enquiry by customers and Sales/Management team in Group Chat.
- Review daily outstanding orders with Sales Support Coordinator.

Requirements:

- Fresh Graduate are encourage to apply. (Training Provided)
- Ability to speak Mandarin is a MUST.
- Strong customer service orientation.
- Must be able to attend and response to Customer enquiries in a fast manner.
- Able to work under pressure and stay long hours when necessary.
- Computer literate.
- Ability to communicate clearly with internal Sales & Production Team.
- Good Organizing Skills.
- Ability to work independently and as part of a team.

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM2,000.00 - RM3,500.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

**Language**:

- Mandarin (required)