QA Tester Executive

1 week ago

Petaling Jaya, Malaysia MEDIEXPRESS (MALAYSIA) SDN BHD Full time

**KEY TASKS & ACCOUNTABILITIES**
- Plan, design and execute UAT test cases for the insurance healthcare claims core system
- Perform QC checks and create test reports to ensure the core system meets high standards of functionality, performance and security
- Collaborate with project manager, business stakeholders, workstream leaders and IT teams to understand system requirements and use cases
- Validate the end-to-end claim processing workflows to ensure the system aligns with business objectives, regulatory requirements and standards (e.g. PDPA, RMIT, etc)
- Document, track and manage defects/issues found during UAT execution and work with the development team for resolutions
- Serve as the primary point of contact for project users during the UAT phase, providing updates and addressing concerns
- Collaborate with technical and functional teams to facilitate testing progress and resolve issues
- Prepare UAT test plans, test case documentation, concise UAT reports, highlighting test results, issues and risk analysis
- Assist in identifying process improvements for the UAT process and quality assurance practices

**QUALIFICATIONS/EXPERIENCE**
- Bachelor’s degree in Business Administration, Computer Science, Information Technology, or equivalent.
- Minimum of 2 years of experience as a UAT Tester or QA tester in the insurance healthcare domain
- Proven background in Quality Control (“QC”) processes, test execution and defect management
- Strong knowledge of UAT processes and project management methodologies (e.g., Agile, Waterfall) and business analysis techniques.
- Excellent analytical and problem-solving skills with attention to detail
- Proficiency in creating test plans, test cases, and defect reporting tools (e.g. JIRA, ZenTao)
- Familiarity with claim adjudication systems, claims workflows and medical billing
- Ability to communicate complex issues clearly to technical and non-technical stakeholders

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: From RM2,700.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Fixed shift
- Monday to Friday

Supplemental Pay:

- Overtime pay
- Yearly bonus

**Education**:

- Bachelor's (preferred)

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