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Ocean Freight Customer Service Executive

3 weeks ago

Kelana Jaya, Malaysia Chrisjac Recruitment Services Full time

**Position title**: Ocean Freight Customer Service Executive.

**Salary**: RM 2500-3500.

**Location**: Kelana Jaya,Petaling Jaya.

Our client, a leading international logistics company with offices in major ports in Malaysia are looking to recruit excellent Customer Service Executive to join their freight operations team.
About the role
As Ocean Sea Freight administrator, you will be responsible for producing high professional customer service to all customers,overseas partners and suppliers.

**Essential duties and responsibilities**:

- Plan, direct and control all logistics activities on a day to day basis.
- Ensure all consignments are loaded onto computer system prior to arrival/departure either by EDI or manually.
- Maintain all files ensuring thay are costed and invoiced prior to exports,delivered or released.
- Obtain relevant information from customers in order to complete Customs clearance, delivery or release of cargo.
- Keep operational staff and customers fully informed of any holds,exams or other areas which may cause delay to a shipment.
- Responsible for ensuring that all outstanding money/payments are collected prior to release/delivery of goods.
- Provide transporters with the relevant information to ensure customer delivery requirements are met.
- Malaysian female preferred; age 23-35.
- Possess tertiary qualification.
- Some exposure to sea freight activities is preferred.
- Knowledge/understanding of Customs clearance.
- A pro-active personality with good communication skills is necessary.

HOW TO APPLY