Manager, Credit Administration

2 days ago

Kuching, Malaysia Hong Leong Bank Full time

If you are looking to excel and make a difference, take a closer look at us

Functional
_(job responsibilities)_
- Oversee and manage the smooth running of the center.
- Responsible for loan documentation and disbursement of the center to ensure deliverables are achieved within the service standard.
- Acting as PA holder for the Bank for documentation execution.
- Ensure documentations are in order / perfected in accordance with the internal / external policies or regulatory / legal requirements. To alert Management if there is any issues of concern.
- Responsible to ensure accuracy of data maintenance of the center.
- Ensure enforcement and compliance to internal / regulatory guideline and procedures.
- Responsible to ensure customer’s request/issues (internal / external) is attended / resolved timely and effectively.
- Manage and supervise subordinate / team to ensure timely disbursement of loans and managing customer expectations for both internal and external customers to promote good customer experience.
- Ensure adequate coverage and timely renewal of fire insurance.
- Managing customer loan accounts (for e.g. issuance of audit confirmation, redemption statement) in timely manner.

Managerial
_(team/group responsibilities)_
- Manage and supervise subordinate/team to ensure timely disbursement of loans and managing customer expectations for both internal and external customers to promote good customer experience.
- Manage & provide guidance & assistance to subordinates / team members / Business on matters relating to Credit Operation and Documentation.

Organizational
_(organizational responsibilities)_
- Responsible to ensure operational costs is within approved budget of WCO.

**Requirements**:
Education/Qualification
- Min a Degree in management, business, finance and etc.

Experience/Skills
- More than 10 years of credit documentation experience.
- Strong Credit Admin Function.
- A Team leader who is able to lead, motivate, guide a team and result oriented.
- Strong interpersonal skills and able to work independently.
- Able to work under pressure.
- About Hong Leong Bank_
- We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._
- We seek to strike a balance between diversity, inclusion and merit to achieve our _
- mission of infusing diversity in thinking and skillsets into our organisation._
- are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. _
- Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation._

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