Logistic Admin

3 days ago

Sungai Petani, Malaysia SummitNext Technologies Sdn Bhd Full time

We, SummitNext Technologies Sdn. Bhd., are a BPO and Technology Solutions provider, where innovation meets excellence. As we continue our rapid expansion, we are on the lookout for passionate and driven individuals to join our team as Logistic Officer, providing outstanding support to our renowned clients in the Customer Experience sector with outstanding service and professionalism. Position Logistics Admin (English/Malay Written & Verbal, On-site) Key Responsibilities Respond promptly to customer inquiries via calls, emails, live chat.Accurately obtain and record customer information in line with internal processesResolve customer issues or complaints with professionalism, aiming for high customer satisfactionDocument and escalate issues through the internal system, adhering to the company SOP Job Requirements Minimum qualification: Diploma or currently pursuing a Bachelor's Degree in any fieldStrong command of English/Malay both verbal and writtenPrevious customer service or internship experience is an added advantageCustomer-focused with good interpersonal skills, a team player with a willingness to learnProficient in office software and general computer operationsAble to work under pressure in a fast-paced environment Job Type Rotational shift, 5 days a week Salary RM2000 Benefits Birthday LeaveMaternity LeaveAnnual LeaveCareer advancement opportunitiesProfessional development programs Expected Start Date Immediately Find Out More About Us Glassdoor: https://www.glassdoor.com/Reviews/SummitNext-Technologies-Reviews-E7227743.htmInstagram: https://www.instagram.com/summitnexttechnologiesLinkedIn: https://www.linkedin.com/company/summitnext-technologiesWebsite: https://summitnext.my

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