Admin Logistic

4 days ago

Sungai Buloh, Malaysia Igreen Office Furniture Sdn Bhd Full time

IGREEN OFFICE FURNITURE is seeking a highly organized and proactive Admin & Logistics Coordinator to manage daily logistics and ensure seamless customer service. This role is essential to maintaining our commitment to efficient deliveries and high client satisfaction. As an Admin & Logistics Coordinator, you’ll coordinate with customers, suppliers, and our internal team to arrange timely deliveries and handle logistics documentation. This position offers growth opportunities and hands-on experience in a supportive, team-oriented environment.

**Key Responsibilities**:

- **Delivery Coordination**: Schedule and arrange deliveries, coordinate with customers to confirm details, including delivery date, time frame, and entry permits, ensuring a smooth process.
- **Order & Route Planning**: Plan delivery routes in advance, securing approval to optimize efficiency. Forecast weekly delivery needs.
- **Customer Communication**: Proactively reach out to customers, providing real-time delivery updates, and handling any changes or rescheduling requests.
- **Supplier Management**: Liaise with suppliers to confirm product lead times, follow up on shipments, and ensure timely delivery.
- **Document Filing**: Accurately manage and file delivery documents, including invoices, delivery orders, and service notes, for both clients and suppliers.
- **Problem Solving**: Handle unforeseen challenges such as driver absences, delays, and client concerns, coordinating with internal teams to resolve issues promptly.
- **Feedback Collection**: Gather customer feedback and reviews, helping our team continuously improve our service.

**Who We’re Looking For**:

- **Experience**: 1-3 years in a logistics, customer service, or administrative role (experience in furniture or related industries is a plus).
- **Skills**:

- Strong organizational skills with attention to detail.
- Excellent verbal and written communication skills, comfortable making customer calls.
- Ability to multi-task and problem-solve under pressure.
- Familiarity with logistics software and Excel for documentation and scheduling.
- **Personality**: A proactive team player who is adaptable, enjoys collaborating, and thrives in a fast-paced environment.

**Why Join Us?**
- **Career Growth**: Opportunities to take on increased responsibility and grow within the company.
- **Supportive Team Culture**: Work in a collaborative environment that values every team member’s contribution.
- **Dynamic Environment**: Be part of a team where every day brings new challenges and learning opportunities.

Pay: RM2,500.00 - RM6,000.00 per month

**Benefits**:

- Opportunities for promotion

Schedule:

- Afternoon shift
- Day shift
- Early shift

Supplemental Pay:

- Commission pay
- Performance bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Logistic: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

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