General Manager

1 week ago


Petaling Jaya, Malaysia RighthirePlus Full time

We are a leading and rapidly expanding Quick Service Restaurant (QSR) brand in Southeast Asia, committed to making high-quality, delicious food accessible to everyone. By integrating cutting-edge technology, automation, and data-driven insights, we are redefining the traditional food service model. With an ambitious plan to scale from tens to hundreds of outlets across the region, we are looking for a visionary General Manager to lead our next phase of growth. Join us in building one of the region's most beloved food brands. Key Responsibilities: 1. Customer Experience Excellence: Design and implement comprehensive systems to maximize customer satisfaction across all outlets.Oversee all food preparation and production processes, ensuring strict adherence to Standard Operating Procedures (SOPs) for unmatched quality and consistency.Enforce the highest standards of outlet cleanliness, product availability, and efficient operational scheduling.Champion a service culture that is fast, friendly, and maintains impeccable hygiene.Proactively identify, address, and minimize operational issues such as order errors and cancellations. 2. Building & Leading a High-Performing Organization: Recruit, train, mentor, and develop a senior leadership team, including 16 direct reports (e.g., Regional Managers, Functional Heads), to drive excellence.Build a scalable training academy and oversee the implementation of continuous learning and development programs for all staff levels.Design and manage performance incentive structures, clear reporting hierarchies, and standardized processes to motivate and reward high achievement.Directly manage a company-wide payroll of approximately 900 employees, ensuring optimal staffing, productivity, and engagement.Address performance gaps decisively to maintain exceptional operational standards across the organization. 3. Profitability & Financial Stewardship: Assume full P&L responsibility for all outlets, driving profitability and sustainable financial health.Increase revenue through excellent in-store service and effective local store marketing initiatives.Strategically optimize labor costs and systematically reduce overhead expenses in logistics, management, and inventory waste. 4. Aggressive Expansion & Operational Execution: Lead the end-to-end rollout and successful launch of new outlets and strategic Joint Ventures (e.g., Drive-Through formats).Spearhead an aggressive market expansion plan, targeting the opening of 3-5 new stores per month in key growth areas such as Klang Valley and Johor Bahru.Ensure all new openings meet brand standards, are operationally ready, and achieve financial targets from day one. Key Competencies: Operational Mastery: Exceptionally organized, process-driven, and detail-oriented with a hands-on, practical approach to complex operations.Leadership & Scale: Proven ability to inspire, motivate, and build large, high-caliber teams. Must have experience managing a significant number of direct reports and a large overall payroll.Adaptability & Resilience: Remains calm and decisive under pressure, embraces change, and rapidly implements improvements based on data and feedback.Results-Driven Execution: Tenacious in pursuing ambitious goals, with a relentless focus on execution and a proactive mindset for solving problems to exceed targets.Customer-Obsessed: Deeply committed to elevating the customer experience through innovative operational solutions and flawless service delivery.


  • General Manager

    6 days ago


    Petaling Jaya, Malaysia WYLD Group Full time

    The General Manager is responsible for the overall growth, brand development, and operational success of a F&B business, currently operating with multiple outlets. This role requires a strong mix of brand strategy, operations management, product development, and staff training to ensure consistent quality, profitability, and future expansion. Job...

  • General Manager

    1 week ago


    Petaling Jaya, Selangor, Malaysia RighthirePlus Full time

    We are a leading and rapidly expanding Quick Service Restaurant (QSR) brand in Southeast Asia, committed to making high-quality, delicious food accessible to everyone. By integrating cutting-edge technology, automation, and data-driven insights, we are redefining the traditional food service model. With an ambitious plan to scale from tens to hundreds of...

  • General Manager

    1 week ago


    Petaling Jaya, Selangor, Malaysia Human Capital Connection Sdn Bhd Full time

    BE PART OF OCTOVIS FAMILYOctovis is an intelligent property rental management system designed for landlords, agents, operators, and developers. The platfor integrates rental management, e-contracts, maintenance requests, smart locks, and financial reconciliation into one seamless platform. Powered by AIdriven automation, we deliver efficient and scalable...

  • General Manager

    1 week ago


    Petaling Jaya, Selangor, Malaysia RighthirePlus Full time

    Job Description: We are a leading and rapidly expanding Quick Service Restaurant (QSR) brand in Southeast Asia, committed to making high-quality, delicious food accessible to everyone. By integrating cutting-edge technology, automation, and data-driven insights, we are redefining the traditional food service model. With an ambitious plan to scale from tens...

  • General Manager

    2 weeks ago


    Petaling Jaya, Malaysia Yong Kang Refresh Sdn Bhd Full time

    **Responsibilities** - Overseeing clinic operations and staff duties. - Assist with customer service to ensure overall customer satisfaction. - Managing internal and external communications, and answering queries about the clinic. - Help to detail, design, and implement marketing plans for each product or service being offered. - Develop sales strategies and...


  • Petaling Jaya, Selangor, Malaysia Lagenda Properties Berhad Full time

    Supervises:General & Office Administration ServicesProperty ManagementDrivers & TransportationPosition PurposeTo lead and manage the full spectrum of General Administration (GA) operations, covering office administration, building and premises management, transportation and fleet management, renovation and fit-out coordination, and administrative support...


  • Petaling Jaya, Malaysia Zacklim Flat Floor Specialist Sdn Bhd Full time

    GENERAL MANAGER (construction specializes in Floor only): - Degree Holder in CIVIL or related field of engineering - Minimum 10 years of work experience will be advantage - Willing to be located at SURABAYA INDONESIA Responsibility: - Overseas all the operations of the company in INDONESIA.\ - Reporting directly to Directors. **Salary**: RM10,000.00 -...

  • Account Manager

    1 week ago


    Petaling Jaya, Malaysia ABB Full time

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Solutions Sales Leader -...


  • Petaling Jaya, Selangor, Malaysia TRUST RECRUIT PTE. LTD. Full time

    Role Purpose:Oversee multiple product verticals and manage Senior Managers. Responsible for achieving minimum RM1.5 million revenue in Year 1.Key Responsibilities:Lead 2–4 business units (Senior Managers and Managers).Achieve RM1.5M+ revenue in the first year.Drive sales strategies for chemicals in the following sectors:Construction (cement, coating,...

  • General Manager

    4 days ago


    Petaling Jaya, Malaysia GREEN MAN EMPIRE Full time

    Job : *GENERAL MANAGER* Location: Petaling Jaya, Salary : RM10000 - RM15000 *MUST HAVE* Have 5 experience in management or General Manager in Food industry/ HORECA such as manufacturing, trading or retail - Have worked in a multi cultural environment - Very good in English & Malay - Willing to lead the business as a Chief Executive in the...