Internship (Royale Chulan Group - ICE UITM 2025)

Royale Chulan Hotels & Resorts is on the lookout for passionate, driven, and service-oriented individuals to join our award-winning hospitality team. Whether you're just starting out or a seasoned professional—we want to hear from youIf you're someone who believes in creating memorable guest experiences, working as a team, and growing your career with a...

Job Description:Provide administrative and clerical support to the Sales & Marketing team.Prepare proposals, contracts, reports, and correspondence for clients and internal use.Coordinate sales calls, client appointments, and site inspections.Maintain accurate records of bookings, leads, and client communications in the CRM system.Liaise with other...

Job Description:Manage daily operations of the reservations team, ensuring prompt and professional handling of all bookings.Monitor room inventory and coordinate with sales and front office to optimize occupancy and revenue.Implement pricing strategies in alignment with revenue management goals and market conditions.Supervise the handling of group...

Job Description:Develop and maintain strong relationships with existing and potential clients to grow room and banquet revenue.Manage assigned market segments and drive proactive sales strategies to meet or exceed targets.Conduct sales calls, site inspections, and presentations to promote the hotel's offerings.Negotiate contracts and prepare proposals,...

Job Descriptions:Assist in all food preparation and help to run the station that he/she is assigned to efficiently.Assist the supervisor to run the station efficiently.Obtain requisitioned goods from the storeroom.Stock food items neatly in shelves and fridges.Keep the section that he is assigned to in good working order.Assist in cleaning utensils and...

Job Description:Handle all guest billing and payment transactions accurately using the Point-of-Sale (POS) system.Ensure all transactions are recorded and balanced at the end of each shift.Issue receipts and ensure guest signatures are obtained as required.Maintain proper cash float and ensure compliance with cash handling procedures.Support outlet...

Job Descriptions:Greeting guests and assisting with luggage upon arrival and departureProviding information to guests about hotel facilities, services, and amenitiesAnswering guest inquiries and resolving complaints in a timely and efficient mannerMaintaining cleanliness and orderliness in the lobby areaCoordinating transportation arrangements for...

Job Description:Greet guests warmly and professionally upon arrival at the outlet.Manage reservations and efficiently coordinate seating plans during peak and off-peak hours.Maintain accurate waitlists and provide estimated waiting times when necessary.Escort guests to their tables, present menus, and introduce the assigned service staff.Build rapport with...

Job Description:Design digital and print materials including brochures, banners, social media graphics, signage, and in-house collateral.Ensure all visual assets adhere to the hotel's brand identity and quality standards.Collaborate with the Marketing team on promotional campaigns and seasonal offers.Assist in photo editing, visual enhancements, and layout...

Job Description:Provide first-line support for all IT-related hardware, software, and network issues.Monitor and maintain hotel systems including PMS, POS, PABX, and CCTV.Ensure data backups, cybersecurity measures, and disaster recovery systems are in place and up to date.Liaise with vendors for IT equipment, software licensing, and system support.Maintain...