AVP , Test Senior Lead - C12, Hybrid, Malaysia

At
Citi
, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You'll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi
Citi's Independent Compliance Risk Management (ICRM) is an independent control function that provides guidance and challenge to the firm, managing compliance risk and promoting behavior that is consistent with Citi's mission.

Serves as a senior compliance risk analyst for Independent Compliance Risk Management (ICRM) responsible for establishing internal strategies, policies, procedures, processes related to monitoring and fostering awareness of sanctions regulatory requirements that Citi must comply with; assessing related sanctions risk exposure, overseeing the quality of sanctions control processes and setting global standards to manage and mitigate those sanctions risks and protect the franchise. In addition, provides support for the collation of potential breaches of sanctions from across the firm and work with contacts in the Business and Compliance to ensure consistent and effective application and implementation of, and controls to evidence adherence to, relevant sanctions related global standards, policies and procedures.

We're currently looking for a high caliber professional to join our team as
AVP, Test Senior Lead A - C12 ,Hybrid , Malaysia
(Internal Job Title: Testing Sr Analyst - C12) based in Kuala Lumpur, Malaysia. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

To lead and execute User Acceptance Testing (UAT) for AML applications and systems, ensuring they meet business requirements and effectively mitigate financial crime risks. This includes coordinating testing activities, managing defects, collaborating with project teams, and contributing to continuous improvement in testing processes.

In this role, you're expected to

• Resource Planning: Work closely with the UAT Manager to plan resources effectively for testing activities.
• Regional and Global Collaboration: Cooperate with Regional and Global UAT teams for common tests, knowledge exchange, and best practice sharing.
• Mentorship and Coaching: Train and coach team members, fostering a collaborative and high-performing testing team. Provide guidance to junior staff and support all UAT team members.
• AML Expertise: Build and apply testing excellence and knowledge of anti-money laundering systems, solutions, typologies, risks, and industry best practices.
• Review and Design Test Scripts: Review and design test scripts, test conditions, input test data, and expected results to ensure comprehensive coverage.
• Develop and Execute Test Cases: Design, develop, and execute comprehensive UAT test cases based on business requirements, functional specifications, and risk assessments, covering various AML scenarios and processes. Leverage Generative AI tools where applicable to create detailed test cases.
• Coordinate Testing Tasks: Manage testing activities, including test initiation, script preparation, execution, and test closure, ensuring adherence to UAT plans and timelines.
• Execute Tests: Perform test execution using test scripts according to UAT plans, ensuring thorough validation of functionalities.
• Defect Management: Identify, document, and track defects using tools like Jira, MicroFocus ALM, and Zephyr. Perform root cause analysis, recommend solutions, and retest corrections.
• Prepare Test Evidence: Provide adequate test evidence and documentation for approvals and decision-making processes.
• Document Test Results: Record test results in a consistent and agreed-upon format, ensuring clarity and traceability for approvals and decisions.
• Reporting and Metrics: Provide regular updates on testing progress, defect status, and key metrics to stakeholders, ensuring transparency and visibility into UAT activities.
• Stakeholder Communication: Raise any issues that may impact timely delivery or the quality of the product to the Test Lead or UAT Manager.
• Adhere to UAT Procedures: Strictly follow established UAT procedures, guidelines, and best practices, using common tools like HP ALM, Mantas, and Citi CMT to ensure consistent and high-quality testing outcomes.
• Operate Within SLAs and KPIs: Ensure testing activities align with agreed business SLAs, KPIs, control processes, and confidentiality standards.
• Process Improvement: Identify opportunities to enhance UAT processes and contribute to continuous improvement initiatives, leveraging Waterfall, Agile, and SAFe methodologies.
• Execute Additional Tasks: Perform other tasks as requested to support the operation of the test portfolios.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you'd ideally have the following skills and exposure:
Experience:

• Required : A minimum of 5 -7 years of experience in AML and 3 years' experience in AML applications testing.
• Required : Min 2 years of experience in working in Technology area or Technology related processes areas.
• Required: Experience in financial institutions and knowledge of banking products with experience in testing software applications including data flows testing and testing of mathematical and statistical models.
• Preferred: Experience in international and multicultural environment.

Knowledge/Skills:
Communication

• Have excellent writing and presentation skills.
• English language proficiency is equivalent to B2 level (CEFR).
• Have superior verbal communication skills and can effectively contribute to discussions with all levels of staff and management to include most senior corporate management.
• Has proven facilitator skills.
• Can promote active listening with team members.
• Bachelor's degree in a related field or equivalent experience.

Technical Understanding

• Has a full understanding of technology solution implementation.
• Has a technical background and a business level understanding of databases, web and client/server architected solutions, reporting software and ancillary software such as ETL tools.
• Proficiency in testing tools such as Jira, ALM, and Zephyr.
• Experience working with both Waterfall and Agile methodologies (SAFe knowledge is an advantage).
• Has a proven working knowledge of Microsoft Office Suite Products, MS Project, Visio, and HTML, SQL and database design.
• Hands-on experience with Python, SQL, or Generative AI tools, including using prompts for task automation and documentation generation.
• Strong analytical & problem-solving skills
• Understands anti-money laundering/compliance/fraud and related technology (a plus not required).

Problem Solving

• Has an analytical background.
• Is experienced in using problem-solving methodologies such as brainstorming, root cause analysis, pareto analyses.
• Understands interdependencies and effect on critical paths.
• Improves upon existing approaches by seeking opportunities to creatively transform current industry practices into fresh alternative solutions
• Experienced in using methodologies such as brainstorming, root cause analysis.
• Understands interdependencies and effect on critical paths.
• Improves upon existing approaches by seeking opportunities to creatively transform current industry practices into fresh alternative solutions.

Qualifications:

• Minimum. Bachelor's degree - preferred majors in Banking/ Finance, mathematics, statistics, informatics or relevant professional experience.
• ISTQB Certificate (Foundation level) and ISTQB Certificate (Advanced level) is a plus.
• CAMS Certificate is a plus
• SAFe Certification is a plus.
• PMP / Lean Six Sigma Certification is a plus.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

Job Family Group:
Technology

Job Family:
Technology Quality

Time Type:
Full time

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

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