Salesforce Developer
2 weeks ago
Job Summary:
We are seeking an experienced Salesforce Developer/Administrator to join the team to collaborate on CRM platform optimizations and customization efforts.
Key Responsibilities:
- Develop custom solutions using Apex, Visualforce, Lightning Components, and Flow Builder
- Configure and maintain Salesforce environments, including user management, security settings, and data integrity
- Design and implement Customer Cloud solutions including case management, knowledge base, and omnichannel routing
- Build and maintain CRM Analytics dashboards and datasets.
- Create and maintain custom objects, fields, workflows, triggers and validation rules
- Integrate Salesforce with third-party applications using REST/SOAP APIs
- Provide ongoing user support, training, and system documentation
- Participate in system upgrades, deployments, and release management
Required Qualifications:
- 3-5 years of hands-on Salesforce development and administration experience
- Proficiency in Apex, SOQL, Lightning Platform, and Salesforce configuration
- Experience with Service Cloud features (Cases, Knowledge, Live Agent, Omni-Channel)
- Hands-on experience with CRM Analytics including SAQL, dataflows, and dashboard creation
- Experience with data migration, integration tools, and version control (Git)
- Strong analytical and problem-solving skills with data visualization expertise
- Excellent communication and stakeholder management abilities
- Strong command of written & spoken English
Preferred:
Salesforce Admin and Developer Certifications
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