Senior Executive, Credit Management

1 day ago

Petaling Jaya, Selangor, Malaysia CTOS Full time 900,000 - 1,200,000 per year

CTOS Digital is a key player in ASEAN credit reporting landscape, enabling digital credit solutions through strategic investment and innovation. We empower individual and business with the confident to make sound credit decision through access to data and insights at greater ease and speed.

Are you a results-driven professional who excels in strengthening cashflow and building strong stakeholder relationships?

We're looking for a Senior Executive, Credit Management to lead collection activities for our Key Accounts portfolio and drive overall accounts receivable performance.

In this role, you'll collaborate closely with the Business and key stakeholders to deliver on collection targets, provide value-added insights, and support informed decision-making. If you're proactive, analytical, and passionate about elevating credit management excellence, this role is for you.

Here's How You Will Add Value:

Receivables Management of Key Accounts Portfolio

  • Manage the end-to-end collections process to ensure timely recovery of outstanding balances from Key Accounts.
  • Identify and mitigate credit risks by monitoring customer accounts and escalate red flags to superior on timely basis.
  • Lead the assigned collections portfolio to ensure the success of business operations.
  • Drive achievement of collection targets based on assigned KPIs.
  • Negotiate settlement arrangements with customers and execute appropriate recovery actions.
  • Conduct on-site customer visits when required to resolve critical collection issues or strengthen business relationships.

Stakeholders Engagement & Collaboration

  • Lead and engage both internal and external stakeholders to resolve operational matters.
  • Build and maintain strong partnerships with business stakeholders to enhance mutual support.
  • Conduct periodic collections review meetings with business units.

Reporting & Communication

  • Prepare and provide timely reports on collection status and credit risks to superior.
  • Present findings, escalate issues, and recommend solutions for process improvement.
  • Communicate effectively with internal teams, customers, and stakeholders to support collections and resolve disputes.

Business Requirements

  • Excellent communication skills. Able to communicate effectively with team members and stakeholders, including customers, to resolve any issues and ensure prompt payment of outstanding invoices.
  • Understand accounts receivables processes, including invoicing, collections, and cash applications.
  • Possess strong analytical skills to identify trends, patterns, and areas of improvement in accounts receivables processes.
  • Customer service-oriented, ensuring that customers receive prompt and courteous assistance in resolving any collection issues.

What you'll need to succeed:

Qualifications

  • Degree or Diploma in Business Administration, Commerce, Finance, Banking, or related field.

Work Experience

  • Minimum 3 years of experience in collections or customer management functions.

Skills & Competencies

  • Proficient in Microsoft Office and debt management software.
  • Excellent interpersonal, communication, and negotiation skills.
  • Good command in English and Malay (written and spoken)
  • Handling confidential and sensitive information with discretion and professionalism.

  • Senior Executive, Credit Management/Senior Credit Analyst

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia Chillijobs Full time 66,000 per year

    Opening with an auto finance company in Petaling Jaya.RESPONSIBILITIESTo process, evaluate and approve Hire Purchase (HP) loan applications in accordance to guidelines and procedures.To review supporting income documents and carry out independent credit review.To perform verification on customer's personal and/or employment information.To conduct or...

  • Senior Executive Credit Management

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia ManpowerGroup Full time 67,200 per year

    RESPONSIBILITIESTo process, evaluate and approve Hire Purchase (HP) loan applications in accordance to guidelines and procedures.To review supporting income documents and carry out independent credit review.To perform verification on customer's personal and/or employment information.To conduct or facilitate knowledge sharing with Credit Officers or any...

  • Senior Manager/Manager, Credit Analyst

    1 day ago

    Petaling Jaya, Selangor, Malaysia Elabram Systems Sdn Bhd Full time 150,000 - 250,000 per year

    About the Role:We're seeking a highly experienced Senior Manager, Credit Analyst to lead and enhance our credit evaluation and risk management functions for retail auto loans (new cars, used cars, and refinancing). You'll be responsible for developing credit policies, overseeing underwriting operations, managing portfolio risk, and ensuring compliance with...

  • Senior Director Credit

    1 day ago

    Petaling Jaya, Selangor, Malaysia TD SYNNEX Full time 90,000 - 180,000 per year

    Shape Credit strategy for a High-Growth IT Business and lead decisions that power scalable, global expansion with a high-performing team across a diverse, fast-growing region. Job Purpose:   As Senior Director of Credit Control, you will set the strategic direction for credit and collections across APJ. This high-impact role requires balancing market...

  • Senior Credit Risk Analyst

    1 day ago

    Petaling Jaya, Selangor, Malaysia Ingram Micro Full time 120,000 - 240,000 per year

    It's fun to work in a company where people truly BELIEVE in what they're doingJob Description: Role SummaryWe are seeking a dynamic and strategic Credit Risk professional to for the Center of Excellence for Global Credit, supporting APAC, EMEA, and LATAM regions from our Malaysia hub. Reporting to the Senior Manager, International Credit, this role is...

  • Senior Executive, Credit Management

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia Sixco Solutions Sdn Bhd Full time 66,000 per year

    ResponsibilitiesProcess, evaluate, and recommend or approve Hire Purchase (HP) loan applications in accordance with company guidelines and regulatory procedures.Review and assess supporting income documents to ensure accuracy and compliance.Conduct independent credit reviews, including verification of customers' personal and employment information.Perform...

  • Senior Executive, Credit Management

    1 day ago

    Petaling Jaya, Selangor, Malaysia Sinergia Talents Full time 60,000 - 120,000 per year

    JOB RESPONSIBILITIES:Screening loan applications by verifying applicant identity, detecting document fraud and cross-checking applicant information.To scrutinize red flag detection, conduct further investigations and hold recommendations after review.To prepare credit review report, maintain audit records and submit SARs when required for regulatory...

  • Credit Executive

    1 day ago

    Petaling Jaya, Selangor, Malaysia L'Oréal Full time 80,000 - 120,000 per year

    Job DescriptionWe are seeking a proactive and detail-oriented Credit Executive to join the team. This role is crucial in supporting the efficient management of our Order to Cash (O2C) cycle. The ideal candidate will play a key role in maintaining strong customer financial relationships, mitigating risk, and contributing to process excellence.Key...

  • Executive, Credit Assessment

    1 day ago

    Petaling Jaya, Selangor, Malaysia Carsome Sdn Bhd Full time 24,000 - 34,800 per year

    About You:Responsible for evaluating and assessing the creditworthiness of potential clients or customers, ensuring that credit risks are managed effectively. This position helps the organization make informed decisions about extending credit while minimizing financial risk. By conducting thorough credit assessments, the Executive contributes to maintaining...

  • Credit Control Executive

    1 day ago

    Petaling Jaya, Selangor, Malaysia JOS (MALAYSIA) SDN BHD Full time 36,000 - 60,000 per year

    JOB SUMMARY:We are seeking a skilled and experienced Credit Control Executive in managing customer payments by tracking, collecting, and ensuring timely payments. Key duties include monitoring outstanding accounts, sending reminders, and following up via calls and emails. Credit Control Executive will work with the manager and sales team to resolve payment...