Sales Coordinator

2 weeks ago

Klang, Selangor, Malaysia Kanry Search Full time 45,000 - 66,000 per year

Job Title : Senior Sales Coordinator

Salary Range : Basic up to RM5,500

Working Hour :Working Hours: 9AM - 6PM (Mon-Fri) | 9AM - 1PM (Saturday, on rotation basis); Sometimes Public Holiday

Location: KL Eco City, Bangsar, Kuala Lumpur

About the Company:

A leading multinational corporation (MNC) specializing in the manufacturing and distribution of standard components for Factory Automation, Press Dies, and Plastic Molds, recognized for its broad product range, fast delivery, high quality, and competitive pricing. With a strong and established presence across the Southeast Asia region, the company has experienced rapid growth over the past decade.

Job Responsibilities:

  • Respond to and assist customers with sales inquiries, providing timely and suitable solutions or alternatives.
  • Prepare quotations, process purchase orders, and address customer claims related to shipment delays, defective items, or incorrect pricing.
  • Resolve product or service issues by identifying the cause of customer complaints and offering effective solutions. Follow up to ensure full resolution.
  • Correct part number discrepancies, request lead time adjustments from suppliers, and collaborate with Sales, Shipping, and Accounts teams on order status and accounts receivable matters.
  • Prepare Requests for Quotations (RFQs) and issue Purchase Orders (POs) to suppliers. Monitor inventory allocation and check the status of lead times.
  • Communicate any delays and changes in delivery schedules both internally and externally. Expedite deliveries from suppliers and update relevant systems.
  • Troubleshoot and resolve operational challenges while implementing preventive measures to ensure smooth daily operations.
  • Participate in customer service improvement projects and assist in training and guiding new team members.
  • Cover operational duties in the event of unexpected absences or staffing shortages.
  • Ensure accurate data for KPI reporting and actively contribute to workflow improvements for operational efficiency.

Reach out

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"This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i").

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nationwide manpower and skills upgrading initiatives.

By applying for this role, you consent to Kanry Search Singapore Pte Ltd's PDPA and e2i's PDPA."

Kanry Search Singapore Pte Ltd | 22C2261

Cheryl Lee | R

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