PMO Manager

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia Oliver James Full time

Our client, a leading multinational insurance corporation, is seeking a *PMO Manager* to support the Head of Operations Transformation during a large-scale transformation project. This role will focus on governance support of the Programme Director.

We are seeking a
PMO Manager
to oversee
governance, delivery, and project tracking
for a high-impact
operations transformation program
within the insurance sector. This role will ensure transparency, accuracy, and alignment across multiple workstreams, while supporting market leads to effectively use tools and processes.

Key Responsibilities:

  • Manage
    governance and delivery tracking
    for a $70M transformation program, ensuring data accuracy and transparency.
  • Provide
    guidance and education
    to market leads on tool usage and process adherence.
  • Track and report progress across
    multiple workstreams
    (e.g., claims, servicing, data, and people).
  • Facilitate
    Steering Committee meetings
    , including agenda preparation, minutes, attendee tracking, and follow-ups.
  • Monitor and mitigate
    project risks
    through regular reviews and updates.
  • Oversee
    financials and project accounting
    , ensuring budget adherence and reporting accuracy.
  • Collaborate with Programme Leads on key areas like CRM, claims, and contact center initiatives.

Requirements:

  • 7-10 years of PMO experience within Insurance or FS environment
  • Ideally exposure to Regional or Global projects before, with an understanding of how to manage remote stakeholders
  • Strong understanding of
    insurance operations
    and transformation projects.
  • Proven experience in
    governance, project tracking, and financial management
    for large-scale programs.
  • Excellent stakeholder management, with the ability to collaborate across multiple teams.
  • Detail-oriented with strong organizational and communication skills.

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