Collection Supervisor

Job Description

About Us: Noventiq (Noventiq Holdings PLC) is a premier global provider of cutting-edge digital transformation and cybersecurity solutions, headquartered in London. We empower businesses to thrive in the digital age, connecting them with top-tier IT vendors and delivering our own innovative services and proprietary solutions.

Why Noventiq? Our success is driven by a robust three-dimensional strategy focused on expanding our market presence, diversifying our product portfolio, and enhancing our sales channels. Through strategic M&A activities, we are poised to capitalize on industry consolidation and achieve unprecedented growth. With a dynamic team of approximately 6,400 employees operating in around 60 countries, we have a significant footprint in regions with immense growth potential, including Latin America, EMEA, APAC, and a notable presence in India.

Your Opportunity: Join a globally recognized organization, celebrated with multiple "Great Place to Work" awards. At Noventiq, your ideas matter. We foster an environment where innovation thrives and collaboration is a cornerstone. Be a part of our journey to drive digital transformation worldwide.

Ready to Make an Impact? If you're passionate about shaping the future of digital transformation and cybersecurity, we want you on our team. Join us and be a part of a global organization where your contributions are valued and your potential is limitless. Join us today

Noventiq is looking for Collection Supervisor - APAC , and to be based in our Petaling Jaya office.

1. Role Purpose

The APAC Treasury & Collection Lead will play a critical role in strengthening the region's cash management, liquidity planning, credit control, and collection discipline. This position will act as the regional focal point for all treasury- and AR-related matters, ensuring consistency, visibility, and aligned actions across all APAC countries.

The role is created to standardize practices, reduce DSO, mitigate collection risks, enhance cash forecasting accuracy, and support the APAC CFO in strategic initiatives.

2. Key Responsibilities

A. Treasury & Liquidity Management

• Lead weekly APAC cash planning, cash flow consolidation, and liquidity monitoring across all entities.
• Act as the central contact for banks regarding KYC/AML updates, account maintenance, supporting documents, and credit facility management.
• Maintain visibility of all bank balances, facilities, loan covenants, and banking requirements region-wide.
• Coordinate and prepare materials for bank audits, compliance reviews, KYC renewals, and treasury-related external requests.
• Support expansion or renewal of credit lines with banks.

B. Credit Control & Collection

• Consolidate AR positions and overdue balances across all APAC countries.
• Drive weekly DSO tracking, analysis, and follow-up with country Finance Managers.
• Lead collection efforts for top overdue customers (regional accounts, strategic partners, large enterprise customers).
• Coordinate with Sales/Account Managers to align on overdue recovery actions and customer payment plans.
• Review and standardize customer billing, collection workflows, cash application, and dispute management procedures.

C. Process Improvement & Governance

• Develop and implement APAC-wide standards for treasury operations and credit control.
• Build a centralized tracker for key collection actions, disputes, and payment commitments.
• Identify process gaps and propose best practices aligned with Group.
• Enhance cash visibility and improve forecasting accuracy for reporting to Group CFO and HQ Treasury.

D. Reporting & Analysis

• Prepare monthly treasury reports, AR aging summaries, DSO dashboards, and collection KPIs for APAC and Group.
• Support internal and external audits related to AR, treasury, bank confirmations, and reconciliation items.
• Provide insights and recommendations to APAC CFO regarding liquidity risk, customer credit exposure, and collection strategy.

3. Qualifications & Experience

Must-Have

• Bachelor's degree in Finance, Accounting, Business, or related field.
• Minimum 5–7 years experience in treasury, AR, credit control, or regional finance operations.
• Experience in multinational companies or multi-country scope.
• Strong understanding of cash flow planning, banking processes, credit control, and AR collections.
• Excellent analytical skills and ability to manage large datasets (aging, forecasts, trackers).
• Strong communication skills for dealing with banks, customers, and internal senior stakeholders.
• High level of ownership, accountability, and follow-through.

Preferred

• Experience with KYC/AML processes, loan documentation, and credit line management.
• Experience working with enterprise customers, large deals, and disputed invoices.
• Knowledge of ERP systems (SAP, Oracle, D365, etc.).
• Ability to work independently in a fast-paced, complex regional environment.

4. Key KPIs

• DSO improvement across APAC, measured monthly/quarterly
• Cash forecasting accuracy (variance vs actual)
• Reduction in top overdue accounts
• Timely completion of KYC, bank updates, and credit facility renewals
• Standardization and implementation of unified collection processes
• Cycle time for resolution of disputes and payment delays
• Quality and timeliness of treasury and AR reporting

5. Skills & Competencies

• Strong problem-solving mindset
• Ability to manage cross-country stakeholders
• Detail-oriented with strong follow-up discipline
• High integrity and confidentiality
• Ability to challenge and influence country teams when needed
• Structured, process-driven, and proactive
• Regional mindset and capability to drive alignment across multiple markets

What we offer

• Working time: Mond-Fri, flexible working time; work in office 5 days/week
• Attractive Bonus, & Allowances for mobile, transportation, parking
• Opportunities to work with global colleagues from different cultures
• Premium Healthcare insurance for employees and family (spouse/children)
• External and Internal Training Opportunities
• Birthday paid day-off & Birthday gift
• Recognition program, Referral program
• Other activities: annual company trip, year-end dinner, exciting engagement events, coaching opportunities, etc.
• Annual Salary Review & Promotion

Don't forget to include your CV and cover letter. We receive a lot of applications, but we try to notice each of our potential candidates.