AR Collection Team Lead

3 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Atomic Recruitment SEA Full time

Our client is looking for an
AR Collections Supervisor
to lead the collections team and drive effective management of accounts receivable. The ideal candidate is a proactive leader who can balance people management with hands-on collection responsibilities, ensuring strong cash flow performance and minimal aged debt.

Key Responsibilities

  • Oversee the day-to-day operations of the AR collections team, including task assignment, workload management, and staff development.
  • Manage collections activities for designated customer accounts, ensuring timely payments and issue resolution.
  • Review and monitor AR aging reports to identify delinquent accounts and follow up promptly.
  • Develop and implement strategies to improve collection efficiency and reduce Days Sales Outstanding (DSO).
  • Build and maintain productive relationships with customers to address disputes and payment delays.
  • Collaborate closely with Sales, Customer Service, and Billing teams to resolve account discrepancies.
  • Prepare and present regular reports on collection performance, aging analysis, and key KPIs.
  • Support month-end and year-end closing activities related to AR.
  • Mentor, train, and evaluate the performance of the collections team.
  • Ensure compliance with company policies, accounting standards, and regulatory requirements.
  • Recommend accounts for escalation or legal action when necessary.

Qualifications

  • Bachelor's degree in Accounting, Finance, or a related field (or equivalent experience).
  • 3–5 years of AR/collections experience, including at least 1–2 years in a supervisory or team lead role.
  • Strong knowledge of collections practices, credit management, and financial principles.
  • Proficient in Microsoft Office (especially Excel); experience with ERP systems (SAP preferred).
  • Excellent communication, negotiation, and problem-solving skills.
  • Analytical mindset with the ability to interpret data and present insights.

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