Lead, People and Workplace Operations

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia SOCAR Mobility Malaysia Full time 120,000 - 180,000 per year

Are you a talented and driven problem solver who would like to join our team in Kuala Lumpur? Someone with a startup mentality, who is capable of integrating into a multicultural team?

SOCAR aims to change the way people in South East Asia move around by becoming the biggest car-sharing platform in South East Asia. We are currently the biggest player in Malaysia and aim to scale out our product offering across more verticals and geographies.

We are growing fast - this is an extremely exciting moment for SOCAR.

What will you be engaged in?

As our new
Lead, People and Workplace Operations
you will have the opportunity to

People Management

  • Develop and oversee People strategies, policies, and procedures aligned with SOCAR's values and culture.
  • Partner with department heads on workforce planning, talent acquisition, industrial relations, and employee engagement.
  • Advise leadership on organizational design, job structures, and workforce optimization.
  • Manage and oversee payroll processing in collaboration with assigned vendors.
  • Manage HR budgets, staffing costs, and HRMS databases, ensuring accuracy and efficiency.
  • Manage the full employee life cycle, ensuring consistent and positive employee experiences.
  • Provide employees with guidance and support on HR-related topics such as leave, benefits, and entitlements.
  • Address work-related issues promptly to maintain employee satisfaction and motivation.
  • Lead recruitment by managing assigned vendors.

Industrial Relations & Employee Relations

  • Manage industrial relations and employee grievances, ensuring fair, timely, and compliant resolution of issues.
  • Handle disciplinary and misconduct cases in line with labor laws and company policies.

Policies & Compliance

  • Lead the maintenance, development, and implementation of company policies and procedures by working with assigned legal vendors
  • Update and manage the Company Staff Book to reflect current practices and regulations.
  • Ensure full compliance with Malaysian labor laws and regulatory standards.
  • Establish clear governance processes for policy enforcement and employee communication.

Workplace Management

  • Lead office operations to ensure smooth day-to-day functioning, efficiency, and safety.
  • Manage service provider contracts, including office leasing, security, cleaning, parking, and catering.
  • Ensure compliance with workplace safety, environmental, and regulatory standards.

Are you the ideal candidate?

First and foremost ask yourself:
Are you customer-obsessed?
This is the key SOCAR's prime value that drives our mission forward. If your heart and mind shout "YES, I am", you have just identified a fundamental match between you and your future SOCAR team.

  • At least 5 years of relevant experience in the Human Resources field.
  • At least a Bachelor's Degree in Human Resources or the equivalent.
  • Proficient in using GSuite (GSheet, GSlide, GDoc)
  • Excellent English written and oral skills
  • Must have a collaborative approach to problem-solving and be able to work under pressure, with tight deadlines.
  • Excellent oral and written communication skills, including presentation skills

What will we offer you?

  • Be part of the fastest growing car-sharing company in the world
  • Opportunity to drive new ideas and make a measurable impact on company metrics
  • Work with incredibly driven people with great executable ideas
  • Competitive Salary
  • Medical Insurance
  • SOCAR travelling credits
  • Phone allowance
  • International environment (we are 10 different nationalities in the office)
  • The chance to launch new markets in different countries

What will your roadmap to join SOCAR look like?

After you submit your application, you can expect to prepare for the following steps in the recruitment process:

  • 1 session - Talent Acquisition Team (Virtual or face-to-face)
  • 1 business case (To be pitched in subsequent round)
  • 1 session - Hiring Manager (Virtual or face-to-face)

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