Manager, People Operations

Prestige Carcare Group Sdn Bhd

About Us

Prestige Carcare Group Sdn Bhd is a fast-growing automotive service provider in Malaysia, specializing in vehicle maintenance, detailing, diagnostics, and premium carcare solutions. With multiple branches and subsidiaries under our Group, we serve a wide and diverse customer base while continuously expanding our capabilities and service offerings.

As we scale into new markets, new business lines, and additional subsidiaries, we are building a modern, technology-enabled workforce that prioritizes operational excellence, people development, and customer-first service standards.

At Prestige Carcare, we believe in a culture of teamwork, ownership, and continuous improvement. We move fast, embrace innovation, and empower our people to grow alongside the organization.

Why Join Us?

Purpose That Drives Performance

We aim to become one of Malaysia's leading automotive service groups. Our standards for service, quality, and workforce excellence are high. If you are passionate about building strong HR foundations and improving company-wide people practices, this is the place for you.

Real Growth & Career Acceleration

As a rapidly expanding Group, new opportunities, new roles, and new systems are constantly emerging. You will have the chance to lead transformation projects and build frameworks that impact every subsidiary within the organization.

A Culture That Empowers

We value transparency, respect, accountability, and collaboration. No corporate politics—just real work and real results. If you thrive in an environment where you can build, lead, and make meaningful impact, you'll fit right in.

The Role

We are seeking a strategic and hands-on Manager, People Operations & Rewards to build a scalable HR foundation across all Prestige Group subsidiaries. This position oversees HR systems, payroll, total rewards, compliance, and people analytics, ensuring smooth operations and strong alignment across all business units.

You will lead a team, partner with business leaders, and shape HR frameworks that support both HQ and all branch operations.

Main Responsibilities

1. People Operations & Systems

Own and optimize the Group's HR systems (HRIS, ATS, payroll systems).

Drive automation, data accuracy, and efficiency across onboarding, confirmations, transfers, and offboarding.

Maintain consistent HR processes and documentation standards across all subsidiaries.

Strengthen employee lifecycle workflows for scalability.

2. Payroll, Total Rewards & Compensation Benchmarking

Oversee accurate, timely payroll processing for all employees across all subsidiaries and branches.

Maintain compensation structure, salary ranges, and Group-wide benefits programs.

Lead annual performance appraisal and salary review cycles.

Conduct pay equity audits and manpower cost forecasting.

Partner with Finance for workforce planning, budgeting, and cost modelling.

3. People Analytics

Manage HR dashboards and reporting for headcount, attrition, labour cost, productivity, and branch-level insights.

Provide data-driven guidance to support leadership decisions and improve staffing strategies.

4. Compliance & Policy

Ensure full compliance with Malaysian labour law across all subsidiaries.

Develop, update, and enforce Group-wide HR policies, SOPs, employment contracts, and disciplinary frameworks.

Support investigations, disciplinary actions, and risk mitigation.

Lead HR audits for attendance, payroll accuracy, documentation, and branch compliance.

5. Vendor & Partner Management

Handle and oversee all Subsidiaries HR Function and HR systems across all subsidiaries under Prestige Group, ensuring consistency, accuracy, and compliance for the entire group of companies.

Evaluate, negotiate, and manage service providers for cost efficiency and performance quality.

Standardize HR tools, systems, and workflows across subsidiaries for seamless Group-wide alignment.

6. Leadership & Team Management

Lead, coach, and develop a high-performing HR operations team.

Work closely with business leaders, branch managers, and subsidiary heads to ensure HR alignment and proactive support.

Advise senior leadership on HR strategy, workforce planning, compensation decisions, and organizational risks.

Promote a strong internal culture of accountability, professionalism, and continuous improvement.

Requirements

Qualifications & Experience

Minimum 6 years of HR experience, with at least 2 years in a managerial role.

Experience in automotive, retail, workshop operations, or fast-paced SMEs is an advantage.

Strong understanding of Malaysian labour law and HR best practices.

Hands-on experience with HRIS, ATS, Ipayroll systems( HR2000), and digital HR tools.

Experience in HR system implementation or migration is highly preferred.

Strong analytical skills, especially in manpower planning and HR metrics.

Bachelor's degree; comfortable working with numbers and data.

You Should Have / Be

• -      Strategic Partner: Able to align HR strategies with business needs and growth plans.
• -      Systems Thinker: Designs structured, scalable HR processes for multi-subsidiary operations.
• -    Operational Excellence: Ensures accuracy, compliance, and high standards in payroll and operations.
• -     Strong Communicator: Able to influence, guide, and support managers across all levels.
• -     Data-Informed: Uses HR analytics to drive decisions, identify gaps, and improve outcomes.
• -   Builder's Mindset: Thrives in a growing, fast-changing organization; enjoys creating systems and frameworks.
• High Integrity: Handles sensitive and confidential matters with professionalism and fairness.
• People Developer: Able to coach managers and grow HR team capabilities.
• -   Culture Champion: Promotes Group values and reinforces strong workplace culture across all subsidiaries.