People & Culture Manager

People & Culture Manager

At WORQ, we believe that people are at the heart of every great company. As we continue to scale and evolve our coworking ecosystem, we're looking for a People & Culture Manager — someone who can build an exceptional employee experience while driving organizational effectiveness and growth.

This role isn't just about HR — it's about shaping how our people and culture power WORQ's mission to enable teams to prosper by working together. You'll lead the People Division, overseeing initiatives in employee experience, engagement, learning & development, and organizational planning.

What You'll Do?Strategic People & Organization Planning

• Partner with the management team on organization design, manpower planning, and role clarity, ensuring the company structure evolves effectively with business growth.
• Lead strategic workforce initiatives such as succession planning, competency frameworks, and leadership pipeline development.
• Champion organizational effectiveness by aligning people strategy with business priorities and cross-departmental collaboration.
• Serve as a trusted advisor to management, providing insight into people trends, engagement data, and performance outcomes.

Culture, Engagement & Employee Experience

• Lead the People & Culture roadmap — from onboarding to offboarding — to ensure every employee's experience reflects WORQ's culture of growth, accountability, and community.
• Oversee employee engagement initiatives, including culture-building activities, recognition programs, and company-wide events that enhance morale and belonging.
• Strengthen internal communication channels and foster an open, feedback-driven culture.
• Ensure diversity, inclusion, and well-being are embedded into all programs and practices.

Learning, Development & Leadership Growth

• Oversee the company's Learning & Development strategy, including programs for leadership development, skills upgrading, and coaching frameworks.
• Work with L&D specialists and department heads to identify capability gaps and design training roadmaps that align with current and future business needs.
• Develop and maintain competency models across key functions to guide career progression and performance evaluation.
• Measure and report on learning impact and growth outcomes.

People Operations & Policy Alignment

• Strategically collaborate with the HR department on people-related processes, documentation, and systems in partnership with the HR team (Talent Acquisition, Employer Branding, Performance Management).
• Ensure that all policies, procedures, and practices balance compliance, fairness, and the company's human-centered philosophy.
• Continuously improve employee lifecycle processes for clarity, efficiency, and experience — from onboarding to career progression.

Culture Leadership & Change Management

• Be a culture ambassador and lead change management efforts to ensure smooth implementation of new systems, initiatives, or structural changes.
• Drive alignment between People, Culture, and Business Strategy, ensuring every team understands how their role contributes to the company's mission.

What We're Looking For?

• At least 8 years of experience in HR, People & Culture, or Organizational Development, with proven leadership experience.
• Strong strategic and analytical thinking — able to translate business goals into people and culture initiatives.
• A builder's mindset — resourceful, creative, and excited to design frameworks and programs from the ground up.
• Empathetic communicator and trusted partner to both employees and management.
• Familiarity with fast-paced, growth-stage environments (startups, coworking, tech, or service industries preferred).
• Passionate about shaping a positive culture.