Sales Representative

3 days ago

Bayan Lepas, Penang, Malaysia Princeton Full time

Customer Assistance

  • Handle incoming calls, messenger promptly.
  • Provide accurate product / service information.
  • Assist customers with order, billing or technical support.
  • Send customers a reminder one day before their appointment.

Customer Relationship Building

  • Conduct a minimum of 30 calls per day to propose necessary services ( From Princeton Membership data ).
  • Weekly at least achieved 12 cases of treatment / polish & wax / professional care / recoat appointments.

Prospecting

  • Monitor job progress and make sure on time delivery.
  • Verify job compilation to ensure all orders are fulfilled before delivery.

Problem Resolution

  • Address complaints in a professional and timely manner
  • Troubleshoot issues and escalate to relevant departments if needed.
  • Follow up until resolution is achieved.

Customer Relationship Management

  • Identify recurring issues and suggest process improvement.
  • Collaborate with sales, operation, and product teams to enhance customer experience.

Sales Execution

  • Close sales deals to meet or exceed targets.
  • Assist and support senior staff in daily operations or sales presentation and ensure tasks are completed directly.

Job Types: Full-time, Permanent

Pay: From RM2,460.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Work Location: In person

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