Service Part Planner

2 weeks ago

Mercu Kuala Lumpur Malaysia Samsung Full time 60,000 - 120,000 per year

Position Summary

1. Supply service parts within the lead time and minimize pending repair issues by supporting parts reserves to service centers.
2. Manage and operate service parts stocks in an appropriate level and operate appropriate selling prices considering competitors' prices and parts overheads.
3. Build warehouses and distributors at optimum supply locations and minimize supply lead time and distribution costs.

Role and Responsibilities

1. [Parts master data and selling prices management] Design parts master data (service BOM (bill of materials), specifications change, parts price list) and appropriate selling prices.

2. [Parts demands prediction] Analyze to improve a forecast system in order to predict parts which are needed when repairing a customer's product and order parts.

3. [Parts supply management] Design to acquire and supply parts required for service within supply lead time. Supply parts by managing back order, discontinued parts, and LTB (Last Buy).

4. [Managing parts inventory] Plan an appropriate level of inventory by discarding unusable inventory and relocating inventory among related departments(subsidiaries, etc.). Improve accuracy of inventory.

5. [Parts collection and recycling management] Collect parts after using a service. Participate in founding and operating a new location in a better way in order to recycle parts.

6. [Supply channel optimization] Participate in building a parts warehouse and establishing a distributor at a best location, enabling to reduce supply lead time and distribution costs.

7. [Parts distribution costs improvement] Reduce distribution costs by optimizing tariff contract and transportation route, reducing packaging costs, and increasing productivity of a warehouse.

#LI-Midsenior #LI-SME

Skills and Qualifications


• Experienced professional with full understanding on specialized areas; resolves a wide range of issues in creative ways


• Works on problems of diverse scope where analyzing data requires evaluating identifiable factors. Demonstrates good judgement in selecting methods and techniques for obtaining solutions


• Normally receives little instruction on day-to-day work and receives general instructions on new assignments


• Typically requires minimum 5 years' of related experience and a Bachelor's degree, or 3 years and a Master's degree; or a PhD without experience

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