Senior HR Generalist

JOB RESPONSIBILITIES:

Culture and Engagement:

· Build effective relationships within the organization to enable a culture of trust

· Collaborate with managers and teams to support a high-performance culture and employee engagement

· Execute culture and engagement initiatives and activities

· Support the business to retain critical talent and reduce turnover

· Provide insights from engagement surveys, employee feedback and exit interviews to improve employee retention

· Proactively participate and contribute to Culture Booster

Talent Acquisition and Onboarding:

· Partner with Hiring Managers, Talent Acquisition and external agencies to ensure the hiring needs of the Malaysia team are fulfilled in an effective and timely manner

· Support interviews as needed

· Administer headcount approval requests, budget for roles, offers to candidates, visas for transfer, etc

· Manage the onboarding and orientation process for new starters

Compliance:

· Keep abreast of employment laws and regulations in MY

· Provide advice and support to managers and employees as appropriate

· Maintain HR documentation, employee records, policies and procedures to meet compliance standards

· Coordinate internal and external HR-related audits, ensuring a green scorecard, actioning improvements promptly and proactively reducing the risk of any non-conformances

· Support Payroll in accurate and timely submission of government reports, such as WGEA

· Provide HR-related information for tenders and customer queries

· Administer credit card application approvals

Talent Management:

· Support and execute succession planning to build a strong pipeline of talent and leaders

· Support the development of employees based on the priorities that the business sets out to achieve as well as to support career aspiration of talent

· Assist to build strong leadership that is focused on high performance, teamwork, and development and retention of talent

· Support managers to identify training and competency needs of employees, source and organize training activities for learning and development plans

Compensation, Benefits and Cost Management:

· Support the management of headcount and labor cost to ensure fixed cost remains constant

· Administer monthly forecasting and annual headcount budgeting, providing key insights

· Support requests for employee moves, salary adjustments, etc. as appropriate, using judgement to constructively challenge and feedback in situations where an alternative approach is better suited

· Administer the Malaysia benefits program

· Support the merit review process

· Identify cost saving opportunities without impacting the performance of the organization

· Support the management of leave balances

Data Management

· To ensure accuracy of the data maintenance

· Ability to analyze and response to data/ census request

Performance Management and Employee Relations:

· Support performance processes including objective setting, mid-year reviews, end of year reviews

· Address employee issues including grievances, performance management, investigations, etc.

Others

Projects and Other Responsibilities:

· Undertake HR projects both locally and as part of the global/regional HR function

· From time to time, help develop programs relating to soft skills, team building and training

· Provide HR data analytics and reports as needed

· ISO audit preparation and participation

· Partner with the Health and Safety Manager and Payroll Coordinator for workers compensation, return to work and employee absence matters

Continuous Improvement:

· Identify opportunities for improvement in HR policies, procedures and processes

· Priorities and implement approved HR strategies to enhance productivity, high performance and the employee experience

WHS, Environment & Quality:

· Comply with all Work, Health & Safety, Environment and Quality obligations

· Actively practice and promote safety in the workplace

JOB QUALIFICATIONS:

· Degree in HR/IR or similar

· Strong in analytical skills and excel applications.

· Employment and labor law

· HR processes and enhancement

· Experience with global matrix organizations

· Experience within the technology industry preferred

· Min of 5 years' experience in generalist HR

· Conflict resolution

· Strong communicator (verbal & written)

· Good interpersonal skills and has the ability to build trusting relationships

· Professional, fair and empathetic in dealing with people

· Attention to detail

· Organized

· Analytical and problem-solving capability

· Ability to multi-task in a fast-paced work environment