Quality Assurance Manager

3 days ago

Sungai Lalang, Kedah, Malaysia SYARIKAT THONG GUAN TRADING SDN. BHD. Full time 80,000 - 120,000 per year

Job description:

1. Job Purpose

To lead the company's Quality Assurance, Research & Development, and System Compliance functions in ensuring product quality, regulatory compliance, and continuous innovation. This role is key in supporting the company's mission of delivering safe, high-quality tea and coffee products while meeting market demands and internal strategic goals.

2. Key Responsibilities

A. Leadership & Team Management

  • Lead and supervise a team comprising:
  • 3 Quality Assurance Staff
  • 3 Food Technologists (Product R&D & Labelling)
  • 1 System Compliance Coordinator
  • Set team objectives aligned with company goals and monitor performance.
  • Foster a culture of quality, accountability, and continuous improvement.

B. Quality Assurance & Food Safety

  • Oversee the implementation and maintenance of QA systems across raw material intake, production, and finished goods.
  • Lead internal QA reviews and coordinate third-party audits (e.g. Halal, HACCP, GMP, ISO 22000, MESTI).
  • Ensure product consistency and safety through in-house testing protocols and quality control checks.
  • Manage non-conformance reports (NCRs), root cause analysis, and corrective/preventive actions (CAPA).

C. Research & Product Development

  • Drive formulation, improvement, and innovation of tea and coffee products (instant, & traditional).
  • Supervise product trials, sensory evaluations, and scale-up to production.
  • Collaborate with marketing and production to ensure product feasibility, appeal, and cost control.
  • Evaluate new ingredients, technologies, and packaging materials to enhance product value.

D. System Compliance & Certification

  • Ensure ongoing compliance with regulatory and certification requirements (JAKIM, MOH, etc.).
  • Maintain documentation and system updates in line with HACCP, Halal Assurance System, GMP, and ISO standards.
  • Coordinate with the System Compliance Coordinator to manage training, documentation control, and audit readiness.

3. Key Requirements

Education

  • Bachelor's Degree in Food Science, Food Technology, Biotechnology, Chemistry, or related field.
  • Additional certifications in HACCP, Halal Internal Auditor, ISO 22000, Organic or Quality Systems preferred.

Experience

  • Minimum 5 years' working experience in QA/R&D in food or beverage manufacturing, with at least 3 years in a managerial or supervisory capacity.
  • Experience leading teams and working cross-functionally with production and marketing.
  • Knowledge of tea and coffee product characteristics and formulation is an added advantage.

Technical Competency

  • Strong knowledge of food safety and quality standards (HACCP, GMP, ISO 22000, Halal).
  • Skilled in sensory analysis, lab testing, formulation, and shelf-life evaluation.
  • Familiar with regulatory labelling, ingredient declaration, and export standards.

Soft Skills

  • Strong leadership, coaching, and communication skills.
  • Strategic thinker with ability to translate company goals into operational execution.
  • Detail-oriented with strong problem-solving and analytical skills.
  • Able to manage multiple projects and timelines under pressure.

4. Key Performance Indicators (KPIs)

  • Compliance score in third-party and internal audits.
  • Reduction in customer complaints and product non-conformances.
  • Number and success rate of new product developments launched.
  • Team performance and training progress.

Job Types: Full-time, Permanent

  • Head of Quality Assurance

    5 days ago

    Sungai Petani, Kedah, Malaysia Ranbaxy (Malaysia) Sdn Bhd a SUN PHARMA company Full time 120,000 - 180,000 per year

    Ranbaxy (Malaysia) Sdn Bhd, a SUN PHARMA company, is seeking a talented and experienced professional to join our team as a Head of Quality Assurance Department. In this full-time role, you will be responsible for leading and overseeing the company's Quality Assurance initiatives at our facility plant in Sungai Petani, Kedah.We are a leading pharmaceutical...

  • Quality Assurance

    3 days ago

    Sungai Petani, Kedah, Malaysia BENERAS SDN BHD Full time 40,000 - 60,000 per year

    • Conduct research to develop new products or improve existing ones.• Develop and implement quality control procedures to ensure food safety and product quality.• Conduct regular inspections and tests on raw materials, in-process samples, and finished products.• Investigate and resolve quality issues, non-conformances, and customer complaints...

  • Quality Assurance Manager

    7 days ago

    Sungai Petani, Kedah, Malaysia BTI Executive Search Pte Ltd Full time 120,000 - 180,000 per year

    Key Responsibilities:• Lead and manage the QA department, including team development and performance.• Ensure compliance with local and international regulatory requirements (e.g. NPRA and PIC/S).• Oversee Quality Management System including CAPA, deviations, change control etc.• Work in partnership with Manufacturing, Engineering, and QC to increase...

  • Quality Assurance Inspector

    5 days ago

    Sungai Petani, Kedah, Malaysia Thong Guan Development Sdn Bhd Full time 21,600 - 24,000 per year

    Key responsibilitiesProduct and material inspection: Perform incoming, in-process, and final inspections to check that products and materials meet quality standards and specifications.Testing: Conduct tests on products and materials to identify defects or deviations.Documentation: Record inspection results, document any issues found, and update relevant...

  • Quality Engineer

    7 days ago

    Sungai Petani, Kedah, Malaysia SMT Technologies Sdn Bhd Full time 1,800,000 - 2,500,000 per year

    Company Overview:SMT Technologies Sdn Bhd is the world's Top 41 ranked Electronic Manufacturing Services (EMS) provider. Incorporated in October 1993, SMTT is one of the market leading EMS provider in South East Asia (Malaysia, Thailand) that offer a whole range of services ranging from product design, complete box build manufacturing and full turnkey...

  • Safety & Health Officer

    3 days ago

    Sungai Lalang, Kedah, Malaysia Jimat Jaya Sdn. Bhd. Full time 60,000 - 120,000 per year

    Responsibilities:Developing OSH strategies and OSH systems for the organization and ensuring the implementation of OSH policies and practices.Responsible for all matters regarding to Environmental, Safety and Health.To develop, review, and maintain HIRARC (Hazard Identification, Risk Assessment & Risk Control) and Safe Work Procedures (SWP) for relevant...

  • Quality Engineer

    7 days ago

    Sungai Petani, Kedah, Malaysia Unilin Full time 50,000 - 65,000 per year

    Your future jobJob Objective / SummaryEnsure that all internal and external quality standard requirements are met by setting inspection procedures, identifying non-conformities and finding improvement opportunities before products reach customers.Main Duties And ResponsibilitiesSet up product measurement methods, characteristics, and tolerances to meet...

  • Quality Manager

    7 days ago

    Sungai Petani, Kedah, Malaysia Payer Industries Malaysia Sdn. Full time 90,000 - 120,000 per year

    Job Function / Responsibilities / AuthoritiesParticipation and working closely with Senior Management in establishing corporate strategic plan and objective to departmental goal.Drive quality management strategic to deliver customer requirements and maintaining company's quality competitiveness.Participate in New Product Introduction.Recruit and maintain...

  • Quality Control Manager

    5 days ago

    Sungai Petani, Kedah, Malaysia BTI Executive Search Full time 60,000 - 120,000 per year

    Role Overview:Lead the Quality Control function for pharmaceutical manufacturing, ensuring analytical accuracy, regulatory compliance, and timely product release. Manage the QC laboratory, develop QC strategy, and act as a technical authority during audits and regulatory inspections.Key Responsibilities:•Lead and managethe QC department including Analysts,...

  • Quality Control Manager

    7 days ago

    Sungai Petani, Kedah, Malaysia BTI Executive Search Pte Ltd Full time 100,000 - 150,000 per year

    Key Responsibilities:• Lead and manage the QC department including Analysts, microbiologists, and lab technicians.• Oversee analytical testing for raw materials, in-process samples, finished products, and stability studies.• Approve release decisions for batches in accordance with specifications and SOPs.• Maintain compliance with cGMP/cGLP, PIC/S...